Team Lead, IT Support in Swindon

Team Lead, IT Support in Swindon

Swindon Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead IT teams and ensure top-notch service delivery across EMEA.
  • Company: Join Octave, a global leader in mission-critical software solutions.
  • Benefits: Hybrid work, inclusive culture, and resources to support your ambitions.
  • Other info: Diverse and inclusive workplace with excellent career growth opportunities.
  • Why this job: Make a real impact by transforming IT services and driving innovation.
  • Qualifications: Proven IT leadership experience and strong communication skills.

The predicted salary is between 63000 - 77000 £ per year.

Job Location: Ballerup, Denmark | Madrid, Spain | Prague, Czech Republic | Swindon, United Kingdom | Wroclaw, Poland

Workplace Type: Hybrid

Req Id: 2991

Responsibilities

Role Purpose: As Manager, IT – EMEA, you provide leadership and operational oversight for IT services and teams within the EMEA region. You ensure reliable, secure, and compliant IT operations while aligning regional execution with global IT strategy and standards. You act as a key interface between business stakeholders, regional IT teams, and global IT leadership.

  • Lead and develop IT teams delivering services across several EMEA locations
  • Accountable for stable IT service delivery, availability, and operational excellence
  • Implement and execute global IT policies, standards, and roadmaps within EMEA
  • Ensure security, compliance, and data protection requirements are met
  • Partner with regional business leaders to translate business needs into IT solutions
  • Manage escalations, risks, and operational priorities within the region
  • Coordinate with global IT teams to ensure alignment and consistency
  • Contribute to global IT initiatives, transformation programs, and continuous improvement activities

Education / Qualifications:

  • Proven experience in an IT leadership or IT management role
  • Strong understanding of enterprise IT environments (infrastructure, applications, security, service management)
  • Experience working in international / regional (EMEA) setups
  • Ability to balance people leadership, operational responsibility, and strategic alignment
  • Strong stakeholder management and communication skills across cultures and regions
  • Experience working with global IT governance models and standardized processes

About Octave: Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option. Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most. Octave has more than 7,000 employees in 45 countries.

Why work for Octave? All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome: At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don’t discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You’re valued here.

Team Lead, IT Support in Swindon employer: Octave

At Octave, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment where diverse perspectives are valued. Located in a global setting with over 7,000 employees, we empower our team members to drive meaningful change while enjoying the benefits of a flexible and inclusive workplace.

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Contact Details:

Octave Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Lead, IT Support in Swindon

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Octave values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Octave might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Octave!

Direct Apply to Octave

Let's not forget to apply directly through the Octave website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Team Lead, IT Support in Swindon

IT Leadership
Operational Oversight
IT Service Delivery
Security Compliance
Data Protection
Stakeholder Management
Communication Skills

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Octave.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Octave. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Octave

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.