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- Tasks: Support and implement software for emergency services, ensuring smooth operations and system performance.
- Company: Join Hexagon, a global leader in enterprise software with a focus on safety and sustainability.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a diverse team that values inclusion and personal development.
- Why this job: Make a real difference in public safety while working with cutting-edge technology.
- Qualifications: Experience in application support and database administration, with strong problem-solving skills.
The predicted salary is between 45000 - 55000 £ per year.
Job Location: Manchester, United Kingdom
Workplace Type: Hybrid
Req Id: 2367
Responsibilities:
- Provide customer services including system administration, Database Administration, technical implementation, and support for the Computer Aided Dispatch (I/CAD) product and complimentary applications located at the customers' offices.
- Deliver a range of activities according to experience and provide support and implementation services.
- 1st and 2nd line support for I/CAD live systems with potential for inclusion in an out of hours on-call rota (additional payments apply).
- Fault management where an issue has been passed to Octave's second/third level support engineers or other third party via the customer’s fault management software.
- Implementation of product releases, updates, and functionality changes, including system testing and configuration.
- Preventative maintenance to address issues such as log file housekeeping, scheduled checks, disk utilisation, system load and performance.
- Production of site reports and solution documentation including low-level and high-level designs.
- Collaborate closely with customer teams to understand their requirements.
- Assist with software rollouts and provide support if required.
- Perform and advise on database administration tasks, including resolving data integrity issues and identifying performance improvements.
- Implement Map upgrades.
- Oracle Database Management (approx. 60% of role): Monthly Checks, implement regular DB changes for new developments, implement security requirements from the customer teams, data sync and purge, monitor and maintain database replication, build DBs onto new environments when required, support Oracle patching, create, maintain, and update reports, and conduct Oracle audits.
- Advanced SQL queries (ad hoc) and support/manage Data Guard.
Required Knowledge:
- Microsoft Operating systems (client and server) and networking technologies.
- Relational Databases and SQL (preferably Oracle).
- Scripting languages (e.g., PowerShell).
Highly Desirable Knowledge And Experience:
- Experience of working in an application support position for a software vendor.
- Experience of working as a Database Administrator for a software vendor or service provider.
Education And Experience:
- Minimum of a 2:1 degree in an IT related subject or equivalent relevant experience.
- Over five years related practical IT experience.
- Ability to obtain full security clearance.
Key Attributes:
- Excellent communication skills, written and verbal.
- Logical approach to problem solving and defining workflows.
- Proven ability to work to deadlines and prioritise effectively.
- Flexibility: this role benefits from a wide variety of tasks and will reward those who embrace the challenges presented to them.
- Willingness and enthusiasm for mentoring junior colleagues.
- Full, preferably clean, driving licence.
Senior Application Engineer & Data Base Administrator employer: Octave
Contact Detail:
Octave Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Application Engineer & Data Base Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to application engineering and database management. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or GitHub repository with projects that highlight your experience in system administration and database management. This gives potential employers a tangible look at what you can do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Application Engineer & Data Base Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Application Engineer role. Highlight your experience with database administration and application support, as well as any relevant projects you've worked on that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can benefit the team at Octave. Don't forget to mention your customer-facing experience and problem-solving skills!
Showcase Your Technical Skills: Since this role involves a lot of technical work, make sure to showcase your knowledge of Oracle databases, SQL, and any scripting languages you know. Include specific examples of how you've used these skills in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Octave
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Oracle databases and SQL, as these are crucial for the Senior Application Engineer role. Be prepared to discuss your experience with database administration and any specific projects you've worked on that involved technical implementation or support.
✨Showcase Your Problem-Solving Skills
Since the role requires a logical approach to problem-solving, think of examples where you've successfully tackled technical issues. Prepare to explain your thought process and how you prioritised tasks to meet deadlines, especially in high-pressure situations.
✨Demonstrate Customer Focus
This position involves a lot of customer interaction, so be ready to share experiences where you've provided excellent customer service. Highlight your ability to understand client needs and how you've collaborated with teams to deliver solutions that meet those requirements.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world scenarios, such as fault management or system updates. Think through potential challenges you might face in the role and how you would address them, showcasing your flexibility and willingness to mentor others.