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- Tasks: Maximise rent collection and manage arrears through legal enforcement actions.
- Company: Join a supportive team dedicated to housing management and tenant support.
- Benefits: Enjoy hybrid working, professional development, and the chance to make a real impact.
- Why this job: This role offers a unique opportunity to help tenants while developing your skills in a meaningful way.
- Qualifications: Experience in housing management and knowledge of legal procedures are essential.
- Other info: Temporary position for 3 months with potential for extension.
We are seeking a proactive and experienced Rent Enforcement Officer to join our team on a temporary basis for an initial 3-month period. You will play a crucial role in maximising rental income and reducing rent arrears through effective enforcement action. This will involve preparing and presenting cases in County Court and attending evictions.
Contract Type: Temporary - Initially 3 months (covering long-term absence)
Working Hours: 37 hours per week (Monday – Friday, 8:30 am – 4:50 pm - Hybrid)
Base Office: Harvey Road, NG8 3BB (team days)
Court Location: Loxley House, NG2 3NG
Key Responsibilities:
- Maximising rent collection and minimising arrears through enforcement action.
- Preparing legal cases and representing the organisation in County Court.
- Attending evictions and supporting tenants through the enforcement process.
- Conducting home visits and managing cases in accordance with Housing Act Legislation and Pre-Action Protocol for Social Landlords.
- Providing financial advice to tenants and liaising with benefits teams regarding Welfare and Discretionary Housing Benefits.
- Working independently, including lone home visits, while also contributing to a supportive team environment.
Essential Skills & Experience:
- Proven experience in a housing management environment.
- Expertise in rent collection and arrears management, including knowledge of legal procedures related to debt recovery.
- Strong understanding of Housing Act Legislation and court processes.
- Excellent negotiation and communication skills.
- Knowledge of Welfare Benefits and Housing Benefits, including Discretionary Housing Payments.
- Experience in conducting home visits and lone working.
Desirable Skills & Qualifications:
- Experience in preparing and presenting cases in County Court.
- NVQ Level 3/4 in Housing Management or part qualification with the Chartered Institute of Housing.
Why Join Us?
- Hybrid working model with a mix of home, office, and court-based work.
- Opportunity to make a meaningful impact by supporting tenants and ensuring rental income stability.
- Supportive team environment with professional development opportunities.
If you have the experience and skills required for this role and are looking for a challenging yet rewarding opportunity, we’d love to hear from you.
Rent Enforcement Officer employer: Octave Recruitment Ltd
Contact Detail:
Octave Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Enforcement Officer
✨Tip Number 1
Familiarise yourself with the Housing Act Legislation and Pre-Action Protocol for Social Landlords. Understanding these legal frameworks will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your negotiation and communication skills. Role-play scenarios with friends or colleagues can help you articulate your approach to managing rent arrears and supporting tenants effectively.
✨Tip Number 3
Network with professionals in housing management. Attend local events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 4
Prepare for case presentations by reviewing common scenarios that arise in County Court. Practising how to present these cases clearly and confidently will set you apart from other candidates.
We think you need these skills to ace Rent Enforcement Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing management, rent collection, and arrears management. Use specific examples that demonstrate your expertise in legal procedures related to debt recovery.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills align with the key responsibilities outlined in the job description. Mention your experience in preparing cases for County Court and your understanding of Housing Act Legislation.
Showcase Relevant Skills: Emphasise your negotiation and communication skills, as well as your ability to work independently and conduct home visits. Provide examples of how you've successfully supported tenants in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Octave Recruitment Ltd
✨Know Your Legislation
Familiarise yourself with the Housing Act Legislation and Pre-Action Protocol for Social Landlords. Being able to discuss these laws confidently will demonstrate your expertise and understanding of the legal framework surrounding rent enforcement.
✨Prepare Case Studies
Be ready to present examples from your past experiences where you successfully maximised rent collection or managed arrears. This will showcase your practical knowledge and problem-solving skills, which are crucial for the role.
✨Demonstrate Communication Skills
Since the role involves negotiation and supporting tenants, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated with tenants in challenging situations, as this will highlight your interpersonal skills.
✨Showcase Teamwork and Independence
Discuss your ability to work both independently and as part of a team. Provide examples of how you've balanced lone working with collaboration, as this is essential for the hybrid nature of the job.
