At a Glance
- Tasks: Lead ICT service delivery and manage exciting projects during organisational change.
- Company: Join a dynamic team focused on innovation and customer satisfaction.
- Benefits: Competitive pay, hybrid work model, and opportunities for professional growth.
- Other info: Immediate start with a 12-month contract and potential for career advancement.
- Why this job: Make a real impact in ICT while enhancing your leadership skills.
- Qualifications: Experience in ICT service delivery and strong project management skills.
The predicted salary is between 22.41 - 22.41 £ per hour.
We're looking for an experienced ICT Service Delivery Manager to join an ICT team during an exciting period of organisational change. You'll lead the operational delivery of ICT services, ensuring systems are reliable, secure and customer focused while managing service improvements, ICT projects and day-to-day operations across Service Desk, Infrastructure, Security and Development teams.
Location: Southfield Road, Loughborough (Hybrid – 3 days office, 2 days remote)
Pay: £22.41 per hour PAYE / £29.40 per hour Umbrella
Contract: 12 months+ | Immediate Start
Key Responsibilities:- Manage ICT service delivery and service performance.
- Lead ICT projects and continuous improvement initiatives.
- Support digital transformation and organisational change.
- Work closely with ICT managers, suppliers and stakeholders.
- Ensure effective governance, cyber security, business continuity and risk management.
- Significant ICT Service Delivery or ICT Operations Management experience.
- ITIL qualified (Foundation or above).
- Project Management qualification (PRINCE2, Agile or similar).
- Strong leadership, stakeholder management and communication skills.
- Local Government or public sector experience is desirable.
ICT Service Delivery Manager employer: Octave Recruitment Ltd
Join our dedicated waste and recycling team in Newport, where you will enjoy a supportive work culture that values reliability and teamwork. With steady Monday to Friday hours, competitive pay, and opportunities for ongoing employment, we offer a fulfilling role that allows you to make a positive impact in your community while enjoying the great outdoors.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Service Delivery Manager
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Octave Recruitment Ltd that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace ICT Service Delivery Manager
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Octave Recruitment Ltd, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Octave Recruitment Ltd can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Octave Recruitment Ltd will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Octave Recruitment Ltd
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Octave Recruitment Ltd. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Octave Recruitment Ltd.
