At a Glance
- Tasks: Manage customer enquiries and build strong relationships in a busy automotive environment.
- Company: Join a leading automotive aftersales operation in Walton-on-Thames.
- Benefits: Competitive salary of £32,000 plus bonuses, with great career growth potential.
- Other info: Work in a dynamic team with opportunities for professional development.
- Why this job: Be the face of customer service in the exciting automotive industry.
- Qualifications: Experience in customer-facing roles and strong communication skills required.
We are recruiting for an experienced Service Advisor, Automotive Service Advisor, Aftersales Advisor or Service Receptionist to join a busy automotive aftersales operation in Walton-on-Thames. Applicants should have previous experience in a similar automotive customer-facing role, strong administration and computer skills, and the right to work in the UK.
Job Details:
- Location: Walton-on-Thames
- Salary: £32,000 basic + bonus OTE 45k+
- Hours: 42 hours per week Monday to Friday 8:00am - 5:30pm, plus Saturday mornings 8:00am - 12:30pm on a rota
- Reference: 31498
Service Advisor Role
- Manage customer and workshop enquiries quickly and professionally
- Build strong customer relationships and manage expectations
- Process customer orders accurately and within required timescales
- Complete aftersales administration accurately and efficiently
- Support workshop vehicle health check processes
- Receive orders, process returns and assist with stock administration
- Answer customer calls and provide a high standard of customer service
Service Advisor Requirements
- Previous Service Advisor, Aftersales Advisor or similar automotive customer-facing experience
- Excellent verbal and written communication skills
- Strong customer service and relationship-building ability
- Good administration skills with strong attention to detail
- Confident using computer-based systems
- Able to work independently and as part of an aftersales team
- Right to work in the UK
How to Apply
If you're interested in this Service Advisor vacancy in Walton-on-Thames, please apply with your CV and one of our consultants will contact you upon receipt. All applications will be treated in the strictest confidence.
Service Advisor in Walton-on-Thames employer: Octane Recruitment
Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.
