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- Tasks: Assist customers in booking vehicle services and provide top-notch customer support.
- Company: Join a leading dealership in Salisbury with a high-performing team.
- Benefits: Competitive salary, pension scheme, and great company perks.
- Why this job: Be part of a dynamic environment where your customer service skills shine.
- Qualifications: Must have motor trade experience and a strong customer service background.
- Other info: Opportunity for long-term career growth in the automotive industry.
The predicted salary is between 32000 - 36000 £ per year.
We have a new vacancy for a Senior Service Advisor for my clients Main dealership in Salisbury. Excellent opportunity for a Senior Service Advisor to join a high performing team. This role suits a Senior Service Advisor looking for a long-term role.
Fantastic benefits package that includes:
- Competitive starting salary
- Company pension scheme
Role:
This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen. The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service.
Requirement:
- The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
- Have a steady work history
- At least 2 years experience working within the motor trade / car dealership as a Service Advisor
- Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
- Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality.
Senior Service Advisor in Swindon employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor in Swindon
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Senior Service Advisor role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to share examples of how you've handled tough situations in the past. Show them you can keep calm under pressure while delivering top-notch service.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can give you a better chance of standing out from the crowd.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Service Advisor in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Service Advisor role. Highlight your motor trade experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your customer service skills and how you've handled busy environments in the past. We love a good story!
Show Off Your Experience: Don’t be shy about your previous roles! Clearly outline your experience in the motor trade, especially if you've worked with dealership systems like Pinnacle or Kerridge. We’re looking for someone who knows their stuff and can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Octane Recruitment
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge. Familiarise yourself with common dealership systems like Pinnacle or Kerridge, even if you haven't used them before. Being able to discuss these tools confidently will show that you're serious about the role.
✨Customer Service is Key
Since this role revolves around delivering high levels of customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you handled difficult situations and what you learned from them.
✨Show Your Passion
Let your enthusiasm for the automotive industry shine through during the interview. Talk about why you love working in this field and what excites you about the role of a Senior Service Advisor. A genuine passion can set you apart from other candidates.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the dealership's approach to customer service, or future growth opportunities. It shows that you're engaged and interested in the company.
