At a Glance
- Tasks: Lead a dynamic workshop team to ensure top-notch service and productivity.
- Company: Join one of the UK's leading main dealerships in Stoke on Trent.
- Benefits: Enjoy great bonuses, company discounts, and excellent training opportunities.
- Other info: Be part of a supportive team focused on continuous improvement and service excellence.
- Why this job: Kickstart your career in a growing company with real progression potential.
- Qualifications: 1+ years as a Workshop Controller and a full UK driving licence required.
The predicted salary is between 36000 - 36000 £ per year.
We have a new job vacancy available for a Workshop Controller in Stoke on Trent. My client is one of the UK's leading main dealerships in the area and they're rapidly growing, making it the best time to join. This role suits a Workshop Controller looking for a long-term career to settle and grow. If you’re an experienced Workshop Controller currently on the lookout then apply now!
Benefits:
- Progression opportunities
- Great Bonus Opportunities
- Company Pension
- Company Discounts
- Great Training & development
Role:
- Allocate work efficiently among technicians to maximise workshop productivity and ensure timely and high-quality job completion
- Monitor job progress, review job cards, and ensure accurate job timing for costing purposes
- Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations
- Maintain agreed service levels and ensure the smooth daily running of the workshop
- Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery
- Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed
- Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards
- Monitor and contribute to financial performance, supporting cost control and efficiency improvements
- Handle and resolve customer complaints in a timely and professional manner
- Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement
Requirements:
- Full UK driving license
- 1+ years experience as Workshop Controller
- Main dealership experience is extremely beneficial but not essential
Workshop Controller in Stoke-on-Trent employer: Octane Recruitment
Join one of the UK's leading main dealerships in Stoke on Trent, where you will find a supportive work culture that prioritises employee growth and development. With excellent benefits including competitive bonuses, a company pension, and ongoing training opportunities, this is an ideal environment for a Workshop Controller looking to build a long-term career while contributing to a dynamic team. Experience a workplace that values service excellence and fosters strong relationships with both colleagues and customers.
