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- Tasks: Lead a busy workshop, allocate work, and ensure high-quality job completion.
- Company: Join a leading dealership in Sheffield with a focus on teamwork and excellence.
- Benefits: Enjoy competitive pay, great training, and opportunities for career progression.
- Why this job: Make an impact by improving workshop operations and delivering excellent service.
- Qualifications: Must have a full UK driving licence and 2+ years as a Workshop Controller.
- Other info: Dynamic environment with strong support for personal and professional growth.
The predicted salary is between 36000 - 43200 £ per year.
We have a new job vacancy available for a Workshop Controller for our clients main dealership in Sheffield. This role suits an experienced Workshop Controller that is looking to manage a busy workshop. If you’re an experienced Workshop Controller then apply now!
Workshop Controller Benefits:
- Progression opportunities
- Great Overtime Opportunities
- Company Pension
- Company Discounts
- Great Training & development
Workshop Controller Role:
- Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion
- Monitor job progress, review job cards, and ensure accurate job timing for costing purposes
- Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations
- Maintain agreed service levels and ensure the smooth daily running of the workshop
- Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery
- Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed
- Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards
- Monitor and contribute to financial performance, supporting cost control and efficiency improvements
- Handle and resolve customer complaints in a timely and professional manner
- Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement
Workshop Controller Requirement:
- Full UK driving license
- 2+ years experience as Workshop Controller. Experience at an independent garage, used car supermarket or car dealership is a necessity
Workshop Controller in Sheffield employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who might know about openings for Workshop Controllers. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've managed workshops in the past and how you can contribute to the team’s success at our Sheffield dealership.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've handled customer complaints or improved workshop operations. This will demonstrate your ability to maintain high service levels.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Workshop Controller in Sheffield
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’s packed with important details about what we’re looking for in a Workshop Controller, so don’t skip this step!
Tailor Your CV: When you’re putting together your CV, make sure to highlight your relevant experience as a Workshop Controller. We want to see how your skills match up with what we need, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: A personal cover letter can really set you apart from the crowd. Use it to explain why you’re the perfect fit for our team and how your experience aligns with the role. We love seeing genuine enthusiasm!
Apply Through Our Website: Once you’ve got everything ready, head over to our website to submit your application. It’s the best way to ensure it gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Octane Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to workshop operations. Understand the key responsibilities of a Workshop Controller, like job allocation and monitoring progress. Being able to discuss specific examples from your experience will show that you're not just familiar with the role, but that you can excel in it.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be supervising staff and addressing performance issues. Prepare to share examples of how you've successfully led a team in the past. Highlight any situations where you resolved conflicts or improved team performance, as this will demonstrate your capability to manage and motivate others.
✨Customer Service is Key
This role involves handling customer complaints and ensuring service delivery. Be ready to discuss how you've dealt with difficult customers in the past. Share specific instances where you turned a negative experience into a positive one, showcasing your problem-solving skills and commitment to customer satisfaction.
✨Prepare Questions
Interviews are a two-way street, so think of insightful questions to ask about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
