At a Glance
- Tasks: Coordinate engineers and manage service schedules to ensure top-notch customer service.
- Company: Join a leading material handling business with a supportive team culture.
- Benefits: Enjoy a competitive salary, stable work hours, and opportunities for career development.
- Other info: Great chance to grow within a stable and expanding industry.
- Why this job: Be a key player in a fast-paced environment and make a real impact on service delivery.
- Qualifications: Strong scheduling and customer service experience preferred.
The predicted salary is between 28000 - 30000 € per year.
Salary: £28,000 - £30,000 per annum
Working hours: Monday - Friday | 8:00am - 5:00pm
Job Ref: 30619
Join a Leading Material Handling Business. Impact Handling is looking for an organised and proactive Service Controller to join our clients busy team in Melksham. This is a fantastic opportunity for someone with strong scheduling and customer service experience to play a key role in supporting a field service operation.
Working within a fast-paced environment, you'll be responsible for:
- Coordinating engineers
- Planning workloads
- Booking repairs
- Ensuring excellent service delivery for our customers
This role would suit candidates with experience as a:
- Service Controller
- Service Advisor
- Workshop Controller
- Engineer Scheduler
- Fleet or Maintenance Coordinator
Benefits:
- Competitive salary of £28,000 - £30,000
- Monday to Friday working hours - no weekends
- Stable and growing business environment
- Supportive team culture
- Opportunity to develop within the material handling industry
The Role: As Service Controller, you'll be responsible for the efficient planning and coordination of service engineers while ensuring customers receive a professional and responsive service.
Service Controller employer: Octane Recruitment
Impact Handling is an excellent employer, offering a competitive salary and a supportive team culture in the heart of Melksham. With a focus on employee development within the material handling industry, we provide a stable and growing business environment where your contributions are valued and recognised. Join us to enjoy a fulfilling career with opportunities for growth and a work-life balance that respects your time.
StudySmarter Expert Advice🤫
We think this is how you could land Service Controller
✨Tip Number 1
Network like a pro! Reach out to people in the material handling industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to service coordination and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your scheduling skills! During interviews, share specific examples of how you've successfully managed workloads or coordinated teams in previous roles. This will highlight your fit for the Service Controller position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your scheduling and customer service experience. We want to see how your skills match the role of Service Controller, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy team in Melksham. Be sure to mention your proactive approach and any specific experiences that relate to coordinating engineers or service delivery.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in a fast-paced environment like ours. Avoid jargon unless it’s relevant!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Service Controller position. Plus, it’s super easy!
How to prepare for a job interview at Octane Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Controller role. Familiarise yourself with the responsibilities like scheduling engineers and managing customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed schedules or coordinated teams. Be ready to discuss how you prioritised tasks and handled any challenges that arose.
✨Demonstrate Customer Service Excellence
Customer service is key in this role, so think of specific instances where you've gone above and beyond for a customer. Highlight your communication skills and how you ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, the tools they use for scheduling, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
