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- Tasks: Assist customers in booking vehicle services and provide top-notch customer support.
- Company: Join a leading automotive recruitment agency with a strong reputation in the industry.
- Benefits: Enjoy a competitive salary, bonus potential, and a company pension scheme.
- Why this job: Be part of a high-performing team in a busy dealership with great career growth opportunities.
- Qualifications: Must have 2+ years in the motor trade as a Service Advisor; experience with dealership systems is a plus.
- Other info: Confidential applications handled by Octane Recruitment, specialists in automotive roles.
The predicted salary is between 30000 - 40000 £ per year.
Salary: £30,000+ bonus (OTE 40k+)
Working hours: Monday to Friday, 1 in 3 Saturday mornings
My client is recruiting for an experienced Service Advisor to join their dealership in the Aylesbury area. This is working for an established and high performing team.
Fantastic benefits package that includes:
- Competitive starting salary
- Company pension scheme
Service Advisor Role:
This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen. The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service.
Requirement:
- The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
- Have a steady work history.
- At least 2 years experience working within the motor trade / car dealership as a Service Advisor.
- Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
- Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality.
Service Advisor in Aylesbury employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Aylesbury
✨Tip Number 1
Familiarise yourself with the specific dealership systems mentioned in the job description, like Pinnacle or Kerridge. Even if you haven't used them before, showing that you've researched these systems can demonstrate your commitment and readiness to learn.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role requires high levels of customer interaction, be prepared to share examples of how you've successfully handled customer queries or complaints in the past.
✨Tip Number 3
Network within the automotive industry, especially in the Aylesbury area. Attend local events or join online forums where you can connect with current employees or others in similar roles. This could give you valuable insights and potentially a referral.
✨Tip Number 4
Prepare for the interview by practising common questions related to the motor trade and customer service. Think about scenarios where you've had to manage high volumes of work while maintaining quality service, as this will likely come up in discussions.
We think you need these skills to ace Service Advisor in Aylesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in the motor trade, particularly as a Service Advisor. Emphasise any relevant skills, such as customer service excellence and familiarity with dealership systems like Pinnacle or Kerridge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to deliver high levels of customer service. Mention specific examples from your past roles that demonstrate your skills and experience.
Highlight Relevant Experience: In your application, clearly outline your work history, focusing on your time in the motor trade. If you have experience from an independent garage, explain how that has equipped you with the necessary knowledge and confidence for this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Advisor role.
How to prepare for a job interview at Octane Recruitment
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer inquiries or complaints in the past, highlighting your communication skills and problem-solving abilities.
✨Demonstrate Your Motor Trade Knowledge
Make sure to brush up on your motor trade knowledge before the interview. Be ready to discuss specific experiences you've had in the industry, including any familiarity with dealership systems like Pinnacle or Kerridge, even if it's not essential.
✨Prepare for Role-Specific Scenarios
Think about common scenarios you might face as a Service Advisor, such as booking appointments or advising customers on costs and time scales. Practising your responses can help you feel more confident during the interview.
✨Exude Confidence and Professionalism
The role requires a confident and professional demeanour. Practice your body language and tone of voice to ensure you come across as friendly yet authoritative. This will help you make a positive impression on your potential employer.
