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For Companies At a Glance
- Tasks: Engage with customers, discuss service needs, and provide solutions.
- Company: Join a top UK automotive dealership specializing in Japanese brands.
- Benefits: Enjoy unlimited commission, bonuses, and a great benefits package.
- Why this job: Exceptional earning potential and career growth in a dynamic environment.
- Qualifications: Experience in the automotive industry and excellent customer service skills required.
- Other info: Manufacturer-based training and flexible progression opportunities available.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: Service Advisor – Toyota Location: Edgware, London Salary: up to £29k with a realistic OTE of up to £47k+ Hours: 8am -6pm Monday to Friday – 1 in 3 Saturdays from 8am – 1pm Join the Team at One of the UK’s Leading Automotive Brands Toyota! Are you passionate about cars and delivering exceptional customer experiences? We’re looking for a Service Advisor to join Toyota Edgware dealership! This role offers unlimited upsell commission, a team bonus, and the opportunity to work with one of the most innovative hybrid technology brands. What You’ll Do: Be the face of our service department—greet customers in person and over the phone. Manage service and MOT bookings, ensuring smooth and efficient processes. Present repair options and costs transparently to customers. Provide an honest and memorable sales experience, ensuring customer satisfaction every step of the way. Upsell additional services, products, or plans, boosting your earning potential. Stay organised and proactive in a fast-paced environment, ensuring all work is completed on time and customers are kept informed.What We’re Looking For: Experience as a Service Advisor is a must. A natural ability to deliver exceptional customer service and a desire to sell. A full UK driving licence. Someone who thrives under pressure and in a dynamic, fast-paced environment. A drive to succeed and grow within the automotive industry.Why Join Us? A competitive basic salary with unlimited commission potential. An employee-focused workplace that values your growth and career aspirations. Comprehensive benefits including pension, healthcare, and car leasing schemes. Manufacturer-backed training to enhance your skills, especially with hybrid technology. Exciting progression opportunities with a business that’s growing and evolving.About Us: We are one of the UK’s leading automotive dealership groups, specialising in Toyota/Lexus. With over 500 employees across 11 retail dealerships, we’re dedicated to excellence, innovation, and customer satisfaction. What’s Next? Ready to take your career to the next level with a team that’s as driven as you are? Apply now and become part of a company that’s shaping the future of automotive service and sales INDJEM
Service Advisor employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarize yourself with the specific services and products offered by Toyota. Understanding the brand's unique selling points will help you engage more effectively with customers and provide tailored solutions.
✨Tip Number 2
Practice your communication skills, especially in explaining technical details in a customer-friendly manner. Being able to break down complex information will enhance customer trust and satisfaction.
✨Tip Number 3
Showcase your ability to work under pressure by preparing examples from your past experiences. Highlighting how you successfully managed busy environments will demonstrate your capability to thrive in this role.
✨Tip Number 4
Network with current employees or industry professionals to gain insights into the dealership culture and expectations. This can give you an edge during interviews and help you align your approach with their values.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Advisor position. Understand the key responsibilities and required skills, such as customer service ability and experience in the automotive industry.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and sales within the automotive sector. Include specific examples of how you've met or exceeded targets in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention any specific achievements that demonstrate your ability to upsell and meet customer needs.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Octane Recruitment
✨Show Your Customer Service Skills
As a Service Advisor, your ability to engage with customers is crucial. Prepare examples of how you've successfully handled customer interactions in the past, focusing on your communication skills and problem-solving abilities.
✨Understand the Automotive Industry
Familiarize yourself with the latest trends and technologies in the automotive sector, especially related to Toyota. This knowledge will help you discuss service options confidently and demonstrate your passion for the industry.
✨Prepare for Upselling Scenarios
Since the role involves upselling additional services, think of strategies you can use to present these options to customers. Practice how to explain the benefits clearly and transparently, ensuring customers feel informed and valued.
✨Demonstrate Your Ability to Thrive Under Pressure
The dealership environment can be fast-paced. Be ready to share experiences where you've successfully managed multiple tasks or high-pressure situations, showcasing your ability to stay organized and focused.
