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- Tasks: As a Service Advisor, you'll assist customers in booking their vehicles and provide top-notch service.
- Company: Join a family-run business in Nottingham that values talent and personal growth.
- Benefits: Enjoy no Sundays, pension schemes, staff discounts, and opportunities for career advancement.
- Why this job: This role offers a supportive environment and the chance to grow in the automotive industry.
- Qualifications: Previous motor trade experience as a Service Advisor is required, along with excellent customer service skills.
- Other info: We welcome applicants from all backgrounds, whether from large dealerships or independent garages.
The predicted salary is between 24000 - 42000 £ per year.
Service Advisor vacancy Location: Nottingham, East Midlands Hours: Monday – Friday 8:30 – 17:30 & 1 in 2 Saturdays 8:30 – 13:00 Salary: Basic Up to £30K OTE up to £35K Do you want to work for a long-standing family run business based in Nottingham who believes in nurturing talent and helping you progress into the best version of you as you’re the backbone of the operation and committed to help you realise your full potential. The ideal candidate will have a passion for repairs and a commitment to delivering high-quality work around the Nottingham area. This company offer a benefits package, and opportunities for growth and advancement. If you are a skilled and dedicated vehicle technician who is passionate about cars, committed to delivering high-quality work and grow within this company, this is the place for you! Benefits: No working Sundays or bank holidays Pension scheme Staff discount on servicing, MOT, and repairs Long service and loyalty incentives Staff referral scheme Development and training programmes Company social events and staff awards Opportunities for career growth and progression Supportive and inclusive work environment Canteen Company pension Employee discount Free parking / On-site parkingService Advisor role: This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen. This customer advisor role is within a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service We may consider someone from an independent garage who can show the knowledge, confidence and driven manner. Keen to speak to you whether you are from a large set up or small dealer, volume or prestige we will be interested in hearing from you. Having experience of Kerridge would be a distinct advantage but not essential.Requirements: The right individual must have previous motor trade experience as a Service Advisor Excellent customer service Upsell ability Must hold a Full UK driving licenceIf you have any further questions then please submit your application so we can discuss through the opportunity and your CV. Please note all applications will be strictly confidential and we won’t send your CV out without talking with you first. MDLOJ Octane Reference: 27735 Consultant: Danielle Kingston Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts – Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments
Service Advisor employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarize yourself with the specific services and repairs offered by the dealership. This knowledge will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations with potential employers. Share examples of how you've successfully handled customer inquiries or resolved issues in previous roles to showcase your ability to deliver high-quality service.
✨Tip Number 3
Network within the automotive industry, especially in the Nottingham area. Attend local events or join online forums to connect with professionals who might provide insights or referrals for the Service Advisor position.
✨Tip Number 4
If you have experience with Kerridge or similar systems, be sure to mention it during discussions. Even if it's not essential, demonstrating familiarity with such tools can set you apart from other candidates.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Service Advisor. Highlight your experience in customer service and your passion for the automotive industry in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience in the motor trade, particularly as a Service Advisor or Aftersales Advisor. Emphasize any upselling abilities and customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for this family-run business and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise.
How to prepare for a job interview at Octane Recruitment
✨Show Your Passion for Cars
Make sure to express your enthusiasm for the automotive industry during the interview. Share specific experiences that highlight your passion for repairs and customer service, as this role requires a genuine interest in vehicles.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to listen to customer needs, provide clear information, and resolve issues effectively, as high-quality customer service is crucial for this position.
✨Familiarize Yourself with Kerridge
While experience with Kerridge is not essential, having a basic understanding of it can set you apart from other candidates. If you have any experience with similar systems, be sure to mention it and express your willingness to learn.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, growth opportunities, and the specifics of the Service Advisor role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
