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For Companies At a Glance
- Tasks: Assist customers with vehicle servicing and repairs, ensuring top-notch service.
- Company: Join a leading UK dealer group with fantastic brands.
- Benefits: Competitive salary, bonus potential, training, and employee discounts.
- Why this job: Great opportunity for career growth in a dynamic automotive environment.
- Qualifications: Experience as a Service Advisor and excellent communication skills required.
- Other info: Monday to Friday hours with no weekends, perfect for work-life balance.
The predicted salary is between 28230 - 35000 £ per year.
Overview
Service Advisor
Location: Bicester
Salary: £28,000 – £32,000 basic, £36,000 OTE
Hours: Monday to Friday 42.5 hours on a three-week rotation, week 1: 7am to 4pm, week 2: 8am to 5pm, week 3: 9am to 6pm. 1 in 3 Saturday mornings.
Ref: 29544
About the role
We\\\’re recruiting a Service Advisor to join a well-run main dealer in Bicester. This is an excellent opportunity to build a long-term career, with progression opportunities at a reputable dealership. If you\\\’re an experienced Service Advisor seeking a new challenge, we\\\’d love to hear from you!
Benefits for Service Advisor
- 30 Days Annual Leave including Bank Holidays rising with service with the option to purchase up to three additional days of leave
- Employer Statutory Pension Scheme
- Manufacturer training programs
- Free MOT per year
- Mental Health First Aiders
- Referral bonus if you introduce your technician friends (£1500!)
- Paternity pay – Full 2 weeks pay
- Personal Accident Scheme
- Corporate uniform provided
- Cycle to work scheme
- Onsite Parking
- EV Salary Sacrifice Scheme
- Working for a friendly family business
Service Advisor Duties
- Welcome customers bringing their vehicles in for scheduled and unscheduled servicing and repairs
- Book vehicles into the workshop and provide updates on progress
- Support the aftersales team, including workshop controllers, and assist the Service Manager with the day‑to‑day running of a busy department
- Manage customer expectations with a consistently professional approach
- Upsell additional products and services to new and existing customers
Service Advisor Requirements
- Proven experience as a Service Advisor within a dealership, bodyshop, or independent workshop
- A full UK driving licence
How to Apply
If you are interested in applying for this Service Advisor vacancy, please send your CV and we will contact you on receipt.
All applications will be treated with the utmost confidentiality.
Consultant: Daniel Ford – Octane Recruitment; DFOJ – 29544
Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries
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Service Advisor employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a Service Advisor position or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to talk about your experience and what makes you a great fit for the role. Keep it concise and engaging!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your previous experience in car dealerships or garages, and don’t forget to showcase your interpersonal skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Advisor position. Share specific examples of how you've managed customer expectations and contributed to departmental growth in the past.
Show Off Your Professionalism: Since we’re looking for someone with a professional appearance and excellent communication skills, make sure your application reflects that. Use a clean format, check for typos, and keep your tone friendly yet professional.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details directly and get you one step closer to joining our fantastic team in Bicester!
How to prepare for a job interview at Octane Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific brands the company represents. Familiarise yourself with common service processes and customer expectations, as this will show that you're genuinely interested in the role.
✨Practice Your People Skills
As a Service Advisor, you'll be the face of the company for customers. Practise your communication skills by role-playing different scenarios with a friend or family member. Focus on how to greet customers, manage their expectations, and upsell services effectively.
✨Dress to Impress
First impressions matter! Dress professionally to reflect the company's image. A smart appearance not only boosts your confidence but also shows that you take the opportunity seriously.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
