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- Tasks: Engage with customers, discuss service needs, and ensure timely vehicle maintenance.
- Company: Join a top UK automotive dealership specialising in Japanese brands with over 500 employees.
- Benefits: Enjoy unlimited commission, team bonuses, flexible progression, and a comprehensive benefits package.
- Why this job: Boost your earnings while gaining knowledge on Hybrid/EV vehicles in a supportive environment.
- Qualifications: Experience as an Automotive Service Advisor and excellent customer service skills required.
- Other info: Full training provided to become an accredited Service Advisor with guaranteed bonuses during holidays.
The predicted salary is between 30000 - 42000 £ per year.
Our Client, a leading car manufacturer are currently looking for a Service Advisor to join their business based out of their Toyota Edgware Dealership.This role offers unlimited up sell commission, a team bonus & guaranteed bonus while on holiday or training! As a Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for keeping customers informed and making sure work is completed on time. This is a great opportunity for an experienced Automotive Service Advisor to increase their OTE and knowledge on Hybrid/EV vehicles, About the role Taking appointments from our lead qualification team Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance Discussing various options available to customers working within the lines of their needs and budget Go over repair options & costs with customersmaking sure they understand what is required and why Speak to customers over the phone and F2F Work with the other Service Advisor\’s so the customer has the best experience possible Giving an honest, transparent sales experience Meeting or exceeding targets based on sales and customer satisfaction Upselling additional work or service plans Delivering excellent service at all times making their experience enjoyable and memorable About you Be an experienced Automotive Service Advisor Have excellent customer service ability and the desire to sell Interest in the Automotive industry Be a self motivated and driven individual Hold a full UK driving licence Thrive under pressure Be driven to succeed Work well in fast paced busy environments About the company Excellent basic salary and bonus scheme Employee focused business Full training given so you can become an accredited Service Advisor Guaranteed average bonus based while on holiday and training Bonus based on sales, customer service and add-ons Ability to progress through internal promotion Excellent benefits package, including pension, healthcare, and car leasing schemes Flexible progression based on your career aspirations Manufacturer based training About Our Client Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further. INDJEM TPBN1_UKTJ
Service Advisor employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the Toyota Edgware Dealership. Understanding their unique selling points will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your customer service skills, particularly in handling difficult situations. Being able to showcase your ability to maintain a positive customer experience, even under pressure, will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the role.
✨Tip Number 4
Stay updated on the latest trends in the automotive industry, especially regarding Hybrid and EV vehicles. Demonstrating your passion and knowledge in this area can give you an edge in discussions with potential employers.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Automotive Service Advisor. Focus on your customer service skills, ability to upsell, and any relevant training or certifications related to Hybrid/EV vehicles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your motivation to join the company. Mention specific experiences where you provided excellent customer service and met sales targets.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and the ability to work under pressure. These are crucial for a Service Advisor role and will make your application stand out.
Show Enthusiasm for the Role: Express your enthusiasm for the position and the company in your application. Mention why you are interested in working with this leading car manufacturer and how you can contribute to their success.
How to prepare for a job interview at Octane Recruitment
✨Know Your Automotive Stuff
Brush up on your knowledge of hybrid and electric vehicles, as well as general automotive service practices. Being able to discuss these topics confidently will show your passion for the industry and impress the interviewers.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and handle customer queries, as this role heavily relies on engaging with customers face-to-face and over the phone.
✨Demonstrate Your Sales Skills
Think of instances where you've successfully upsold products or services. Be ready to discuss your approach to selling while ensuring customer satisfaction, as this is a crucial part of the Service Advisor role.
✨Show Your Team Spirit
Emphasise your ability to work well in a team environment. Share experiences where you collaborated with colleagues to enhance customer experience, as teamwork is essential in providing the best service possible.
