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For Companies At a Glance
- Tasks: Assist customers in booking their vehicles and provide top-notch service.
- Company: Join Octane Recruitment, a leading agency in the automotive sector.
- Benefits: Enjoy a competitive salary, pension scheme, and great company perks.
- Why this job: Be part of a high-performing team in a busy dealership with growth opportunities.
- Qualifications: Must have 2 years' experience in the motor trade and strong customer service skills.
- Other info: Confidential applications and a supportive work environment await you.
The predicted salary is between 24000 - 42000 £ per year.
Service AdvisorVacancy Newbury
Salary: £30,000 Basic + Bonus & Overtime
Working Hours: Monday – Friday 8am – 6pm,1 in 4 Saturday mornings
29408
We have a new vacancy for a Service Advisor for my clients Main dealership in Newbury. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long-term role.
Fantastic benefits package that includes:
- Competitive starting salary
- Company pension scheme
Role:
- This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
- The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service
Requirement:
- The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
- Have a steady work history
- At least 2 years experience working within the motor trade / car dealership as a Service Advisor
- Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
- Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality
STHOJ
Consultant: Jack Adams
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts – Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
JBRP1_UKTJ
Service Advisor employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific dealership systems mentioned in the job description, like Pinnacle or Kerridge. Even if you haven't used them before, showing a willingness to learn can set you apart.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role requires high levels of customer interaction, demonstrating your ability to handle customer queries effectively will be crucial.
✨Tip Number 3
Network within the automotive industry, especially with professionals who have experience in dealerships. They might provide insights or even refer you to opportunities that align with your skills.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've successfully managed customer expectations or resolved issues in a busy environment. Real-life examples will showcase your experience effectively.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous motor trade experience and any relevant roles you've held as a Service Advisor. Emphasise your customer service skills and any specific systems you have used, like Pinnacle or Kerridge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering high levels of customer service. Mention your ability to handle busy environments and your experience in advising customers on vehicle services.
Highlight Relevant Experience: In your application, clearly outline your work history, focusing on your last two years in the motor trade. Include specific examples of how you've successfully managed customer interactions and bookings in a dealership setting.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Advisor role.
How to prepare for a job interview at Octane Recruitment
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to deliver exceptional customer service is crucial. Prepare examples from your previous roles where you successfully handled customer inquiries or resolved issues, demonstrating your friendly and professional approach.
✨Familiarise Yourself with the Motor Trade
Make sure you brush up on your knowledge of the motor trade and any relevant systems like Pinnacle or Kerridge. Being able to discuss industry trends or specific dealership processes can set you apart from other candidates.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you had to solve a problem for a customer or improve a process. Highlighting your analytical skills and how you can handle high volumes of work while maintaining quality will impress the interviewers.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or what success looks like in this position to engage the interviewers and demonstrate your enthusiasm.
