Service Administrator/Customer Service

Service Administrator/Customer Service

Full-Time 33733 - 38000 £ / year (est.) No working from home possible
Octane Recruitment

At a Glance

  • Tasks: Assist customers with service inquiries and ensure a smooth service experience.
  • Company: Leading main dealer group in the UK with fantastic brands.
  • Benefits: Competitive salary, bonus potential, and career progression opportunities.
  • Other info: Monday to Friday hours with Saturday mornings on a rota.
  • Why this job: Join a dynamic team and build a rewarding career in customer service.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 33733 - 38000 £ per year.

We have a new job vacancy available for a Service Advisor in Abingdon, Oxfordshire. My client is one of the UK's leading main dealer groups in the area representing some fantastic brands. This is a great opportunity for a Service Advisor looking for a long-term career filled with progression.

Hours: Monday - Friday, Saturday mornings on a rota

Salary: £33,733 + bonus (OTE 38k+)

Ref: 30640

Service Administrator/Customer Service employer: Octane Recruitment

Join a leading main dealer group in Abingdon, where we prioritise employee growth and development within a supportive work culture. Enjoy competitive salaries, performance bonuses, and the chance to work with prestigious brands, all while being part of a dynamic team that values your contributions and fosters long-term career progression.

Octane Recruitment

Contact Details:

Octane Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Administrator/Customer Service

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at the company. You never know who might give you a heads-up about an opportunity or even put in a good word for you.

Tip Number 2

Prepare for the interview by researching the company and its values. Show them that you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their success.

Tip Number 3

Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers—make them your own!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Service Administrator/Customer Service

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Sales Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Service Administrator role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how your background makes you a perfect fit for the role. Keep it engaging and personal.

Showcase Your Communication Skills:As a Service Administrator, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love seeing examples of how you've handled customer interactions in the past!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Octane Recruitment

Know the Company Inside Out

Before your interview, do some homework on the company. Understand their values, the brands they represent, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Customer Service Skills

As a Service Administrator, you'll be dealing with customers daily. Prepare examples from your past experiences where you've successfully resolved issues or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Dress the Part

First impressions matter! Dress smartly and professionally for your interview. Even if the company has a casual dress code, showing up in professional attire demonstrates that you take the opportunity seriously and respect the interview process.

Prepare Questions to Ask

Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.