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- Tasks: Assist customers in booking their vehicles and provide top-notch service.
- Company: Join a leading dealership in Salisbury with a high-performing team.
- Benefits: Competitive salary, pension scheme, and potential bonuses.
- Why this job: Be part of a dynamic environment where your customer service skills shine.
- Qualifications: Previous motor trade experience and strong customer service skills required.
- Other info: Great opportunity for career growth in the automotive industry.
The predicted salary is between 28800 - 43200 £ per year.
We have a new vacancy for a Service Advisor for my clients Main dealership in Salisbury. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long-term role.
Fantastic benefits package that includes:
- Competitive starting salary
- Company pension scheme
Role: This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen. The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service.
Requirement: The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner. Have a steady work history. At least 2 years experience working within the motor trade / car dealership as a Service Advisor. Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system. Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality.
Service Advisor in Salisbury employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Salisbury
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! As a Service Advisor, you'll need to demonstrate your ability to handle various customer situations. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and are ready to represent the dealership well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
We think you need these skills to ace Service Advisor in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your motor trade experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for customer service and how your previous experiences have prepared you for this position with us.
Showcase Your Customer Service Skills: Since this role is all about delivering high levels of customer service, make sure to include examples of how you've excelled in this area. We love to see candidates who can connect with customers and provide top-notch service!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and we’ll be able to review your application faster. Don’t miss out on this fantastic opportunity to join our team!
How to prepare for a job interview at Octane Recruitment
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge before the interview. Familiarise yourself with common dealership systems like Pinnacle or Kerridge, even if you haven't used them before. This will show that you're proactive and ready to hit the ground running.
✨Customer Service is Key
Since this role revolves around delivering high levels of customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Think about how you handled difficult situations and what you learned from them.
✨Show Your Confidence
As a Service Advisor, you'll need to communicate effectively with customers and colleagues alike. Practice speaking clearly and confidently about your experience in the motor trade. Remember, they want someone who can handle the volume while maintaining a friendly demeanour.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the dealership and its team. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Questions about their customer service approach or team dynamics can be great starters.