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- Tasks: Assist customers in booking vehicle services and provide top-notch customer support.
- Company: Join a leading dealership in Salisbury with a high-performing team.
- Benefits: Competitive salary, pension scheme, and a supportive work environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: 2+ years in the motor trade and strong customer service experience required.
- Other info: Confidential application process and opportunities for career growth.
The predicted salary is between 32000 - 36000 £ per year.
We have a new vacancy for a Senior Service Advisor for my clients Main dealership in Salisbury. Excellent opportunity for a Senior Service Advisor to join a high performing team. This role suits a Senior Service Advisor looking for a long-term role.
Fantastic benefits package that includes:
- Competitive starting salary
- Company pension scheme
This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen. The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service.
Requirement:
- The right individual must have previous motor trade experience.
- We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
- Have a steady work history.
- At least 2 years experience working within the motor trade / car dealership as a Service Advisor.
- Pinnacle or Kerridge experience is preferable but not essential.
- Having experience with some sort of dealership system.
- Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality.
Senior Service Advisor in Salisbury employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor in Salisbury
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what the company really values in a Senior Service Advisor.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and the motor trade. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds!
We think you need these skills to ace Senior Service Advisor in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Service Advisor role. Highlight your motor trade experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for customer service and how your previous experiences have prepared you for this position. Let us know why you want to join our high-performing team!
Showcase Your Customer Service Skills: Since this role is all about delivering top-notch customer service, make sure to highlight any relevant experiences in your application. We love candidates who can demonstrate their ability to handle customer queries with confidence and professionalism.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it ensures your application gets to us directly. We can’t wait to see what you’ve got!
How to prepare for a job interview at Octane Recruitment
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge before the interview. Familiarise yourself with common dealership systems like Pinnacle or Kerridge, even if you haven't used them before. This will show that you're proactive and ready to hit the ground running.
✨Customer Service is Key
Since this role revolves around delivering high levels of customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you handled difficult situations and what you learned from them.
✨Show Your Confidence
Confidence is crucial in this role. Practice speaking clearly and assertively about your experience and skills. You want to convey that you can handle the busy environment of a dealership while maintaining a friendly and professional demeanour.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the dealership's approach to customer service, or opportunities for professional development. It shows you're genuinely interested in the role and the company.
