At a Glance
- Tasks: Manage vehicle rentals, handle customer enquiries, and ensure smooth daily operations.
- Company: Established vehicle hire business in New Cross, London.
- Benefits: £30,000 salary, paid overtime, and a five-day working week.
- Other info: Immediate start available; great opportunity for career growth.
- Why this job: Join a dynamic team and enhance your customer service skills in a vibrant environment.
- Qualifications: Previous rental experience preferred; full UK Driving Licence required.
We are recruiting for an experienced Rental Agent, Vehicle Rental Agent, Van Rental Agent or Rental Desk Advisor to join an established vehicle hire business in New Cross, London. Previous vehicle rental experience is strongly preferred. Applicants must be confident dealing with customers, hold a Full UK Driving Licence suitable for driving commercial vans and have the right to work in the UK. No specific formal qualifications are required.
Job Details
- Location: New Cross, London
- Salary: £30,000 basic
- Overtime: Paid at standard rate, with enhanced paid hours for Saturday shifts
- Hours: Sunday – Thursday
- Sunday: 8:00am–1:00pm, paid as a full day
- Monday–Thursday: 8:00am–6:00pm
Rental Agent Company Benefits
- Five-day working week
- Friday and Saturday off as standard
- Shorter Sunday shift, paid as a full day
- Optional overtime opportunities
- Saturday overtime – 8 hours worked, 10 hours paid
- Predominantly office-based position
- Immediate start available
Rental Agent Role
- Handle customer enquiries and vehicle rental bookings
- Manage daily van hire reservations and rental agreements
- Provide professional customer service at the rental desk
- Use the Prohire rental management system
- Assist customers with vehicle collections and returns
- Occasionally deliver vans when drivers are unavailable
- Support the smooth running of daily rental operations
Rental Agent Requirements
- Previous experience in vehicle rental, van hire or a similar rental desk environment strongly preferred
- Excellent customer service and communication skills
- Professional, punctual and well organised
- Confident dealing with customers face-to-face and by telephone
- Full UK Driving Licence with eligibility to drive the company's vans – essential
- Ability to undertake occasional van deliveries
- Right to work in the UK
- Previous experience using Prohire would be advantageous but is not essential.
How to Apply
If you're interested in this Rental Agent vacancy in New Cross, apply with your CV or contact Robert Samuels at Octane Recruitment for a confidential discussion. An immediate start is available for the right candidate.
Rental Agent employer: Octane Recruitment
Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Agent
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Octane Recruitment.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Octane Recruitment. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Rental Agent
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Octane Recruitment, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Octane Recruitment and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Octane Recruitment. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Octane Recruitment
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Octane Recruitment.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Octane Recruitment.
