Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers to discuss service needs and provide exceptional aftersales support.
- Company: Join the dynamic team at Toyota Reading, a leading automotive brand.
- Benefits: Enjoy competitive pay, bonuses, discounts, and comprehensive health support.
- Other info: Flexible hours, generous leave, and excellent career development opportunities.
- Why this job: Accelerate your career in a fast-paced, customer-focused environment with full training.
- Qualifications: Experience in customer service or vehicle servicing and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Location: Toyota Reading
Hours: Monday to Friday: 08:00 18:00, 1 in 3 Saturdays: 08:00 13:00 (paid at overtime)
Job Type: Full-time, Permanent
Guaranteed bonus while on holiday and training!
Drive Customer Excellence Join the Toyota Reading Aftersales Team
Are you a people-oriented professional with experience in vehicle servicing or customer support? We're growing our team at Toyota Reading and looking for an enthusiastic Service Advisor to deliver exceptional customer experiences while maximising upsell opportunities. With full manufacturer training and a supportive team, this is a great opportunity to develop your career with a leading automotive brand.
- Engage with customers in person and over the phone to discuss their service and MOT needs
- Provide a professional, honest, and transparent aftersales experience
- Upsell additional services and plans where appropriate
- Experience as a Service Advisor at a main dealer or independent garage
- A full UK driving licence is essential
Guaranteed bonus while on holiday and training
- Team bonus scheme
- Career development across 11 Lexus and Toyota dealerships
- Full manufacturer training and support
Car & Lifestyle Perks:
- Vehicle Purchase & Servicing Discounts For you and your family
- Perkbox Membership Access major retailer discounts, wellness tools & monthly treats
- Virtual GP 24/7 health consultations and mental wellbeing support
- Life Assurance & Long-Term Illness Cover
- Free Eye Tests at Specsavers
Work-Life Balance & Recognition:
- 6 Weeks Annual Leave (rising with service)
- Holiday Carry-Over Option
- Long Service Awards & Bonuses (up to £1,500)
Financial & Retirement Planning:
- Aviva Pension Scheme with employer contributions
- Employee Assistance Programme 24/7 support for health, finance, legal, and emotional matters
Ready to accelerate your aftersales career in a fast-paced, customer-focused environment? Apply now and become our next Service Advisor at Toyota Reading.
SERVICE ADVISOR ~ CUSTOMER SERVICE in Reading employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SERVICE ADVISOR ~ CUSTOMER SERVICE in Reading
✨Tip Number 1
Get to know the company! Research Toyota Reading and understand their values and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll be engaging with customers daily. Role-play with a friend or family member to get comfortable discussing vehicle servicing and upselling services.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Toyota Reading team.
We think you need these skills to ace SERVICE ADVISOR ~ CUSTOMER SERVICE in Reading
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service or vehicle servicing. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your people-oriented approach.
Be Honest and Transparent: In your application, reflect the values of honesty and transparency that we cherish at Toyota Reading. Let us know how you’ve handled difficult situations with customers and how you maintained professionalism throughout.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Service Advisor role. Mention specific skills and experiences that align with the job description, especially around upselling and aftersales support.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep track of all applicants efficiently!
How to prepare for a job interview at Octane Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle servicing and customer support. Familiarise yourself with common service and MOT needs, as well as any upsell opportunities that might come up during the conversation.
✨Show Your People Skills
As a Service Advisor, you'll be engaging with customers both in person and over the phone. Practice your communication skills and think about how you can demonstrate your ability to provide a professional, honest, and transparent aftersales experience.
✨Prepare for Scenarios
Think about potential scenarios you might face in the role, such as handling difficult customers or upselling services. Prepare some examples from your past experiences that showcase your problem-solving skills and ability to maximise customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.