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- Tasks: Assist customers with parts enquiries and manage orders efficiently.
- Company: Join a family-run business known for excellent customer service and career growth.
- Benefits: Enjoy ongoing training, a pension scheme, employee discounts, and performance incentives.
- Why this job: Be part of a supportive team in a growing company that values your passion for the motor trade.
- Qualifications: Experience in a similar role is preferred; strong communication skills and a UK driving licence are essential.
- Other info: Flexible working hours with occasional Saturday mornings on a rota.
The predicted salary is between 23200 - 29000 £ per year.
Parts Advisor Location: Newbury Salary: up to £29,000 basic OTE £33,000 Hours: Monday to Friday, 08:00am – 17:30pm, Saturdays mornings on a rota. Ref: 28731 We are currently recruiting for a Parts Advisor to join our client’s successful and expanding team in Newbury. This is a fantastic opportunity to become part of a well-established, family-run business that prides itself on excellent customer service, a supportive environment, and strong career development opportunities. Benefits: Ongoing training and support Company pension scheme Employee discount scheme Performance-related incentivesKey Responsibilities: Handle customer enquiries promptly and professionally, both in person and over the phone Locate and supply parts and accessories from stock or by placing orders with suppliers Process customer orders accurately using internal systems Maintain up-to-date and accurate stock records Ensure the parts department is well organised and clean at all times Build strong working relationships with customers and suppliers Communicate effectively with workshop colleagues to ensure smooth service delivery Regularly update the parts database with new stock and pricing Deliver excellent customer service at all timesCandidate Requirements: Previous experience as a Parts Advisor or similar role in the motor trade is preferred Main Dealer experience is desirable but not essential Strong customer service and communication skills Full UK driving licence is essential Organised, accurate, and able to work efficiently in a fast-paced environmentThis is a great opportunity for an enthusiastic individual with a passion for the motor trade to join a growing company that values its employees and supports long-term career growth. If you believe you have the skills and experience required, please apply today for immediate consideration. Consultant: Jack Adams Reference: STHOJ About Octane Recruitment: Octane Recruitment is a specialist automotive recruitment agency. We recruit across the UK for all roles within Service, Aftersales, and Parts departments – including Service Advisors, Parts Advisors, Aftersales Managers, and more. We also support recruitment within Technical, Sales, Bodyshop, Logistics, Administration, and Head Office functions
Parts Advisor employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and accessories relevant to the motor trade. Understanding the products you’ll be dealing with will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network within the automotive industry, especially in Newbury. Attend local events or join online forums where you can connect with professionals who might provide insights or even refer you to job openings.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and parts management. Being able to articulate your experience and how it relates to the role will set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by discussing any previous experiences where you managed stock or maintained records. This is crucial for a Parts Advisor role, and demonstrating this ability can make a strong impression.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor or in similar roles within the motor trade. Emphasise your customer service skills and any specific achievements that demonstrate your ability to excel in this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the motor trade and your understanding of the role. Mention why you want to work for this family-run business and how your values align with theirs, particularly regarding customer service and career development.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, organisational abilities, and experience with stock management. Provide examples of how you've successfully handled customer enquiries and built relationships in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Octane Recruitment
✨Know Your Parts
Familiarise yourself with common automotive parts and accessories. Being able to discuss specific items and their functions will show your passion for the motor trade and impress your interviewers.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in previous roles. Highlighting your communication skills and ability to handle enquiries will demonstrate that you can thrive in a customer-centric environment.
✨Organisational Skills
Be ready to discuss how you maintain organisation in a fast-paced setting. Share strategies you use to keep stock records accurate and ensure the parts department runs smoothly.
✨Build Rapport
Think about ways to build strong relationships with customers and suppliers. During the interview, express your understanding of the importance of effective communication and teamwork in delivering great service.
