Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Parts Advisor, you'll deliver top-notch customer service and manage parts orders.
- Company: Join a leading Toyota dealership in Edgware, known for its commitment to excellence.
- Benefits: Enjoy a competitive salary, uncapped OTE, and opportunities for growth.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Experience in automotive environments and strong communication skills are essential.
- Other info: This role offers a chance to enhance your career in the automotive industry.
The predicted salary is between 17400 - 29000 £ per year.
Job Title: Parts Advisor Location: Edgware, London Salary: Up to £29,000 basic (depending on experience and brand accreditations) + uncapped OTE of £12,000 Join Our Team as a Parts Advisor – Drive Your Career Forward! Are you ready to take on a vital role in helping us achieve our organisational goals? We're looking for a Parts Advisor Toyota Dealership in Edgware. If you have great product knowledge, a passion for exceptional customer service, and experience in an automotive environment, we want to hear from you! A Little About You: As a Parts Advisor, you will: Deliver outstanding customer service to retain loyal customers. Use your exceptional communication skills to provide a seamless experience. Maximise upselling opportunities while exceeding customer expectations. Collaborate with your team to ensure customers and technicians always have the parts they need when they need them.What You'll Do: Deliver Complete Customer Satisfaction: Understand and enhance the customer journey with unrivalled service. Provide clear, accurate estimates for parts, outlining costs and timescales. Recommend extra parts, accessories, and services to enhance the customer's experience.Work as a Team Player: Coordinate with the Service Department for timely parts deliveries. Introduce customers to relevant service team members when additional work is required.Comply with Standards: Ensure parts are ordered promptly and customers are info…
Parts Advisor employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarize yourself with Toyota's product range and any specific parts that are commonly requested. This knowledge will not only help you in conversations with customers but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about automotive topics. Being able to explain complex parts and services in simple terms will enhance your customer interactions.
✨Tip Number 3
Network with current Parts Advisors or professionals in the automotive industry. They can provide insights into the role and share tips on how to excel in a dealership environment.
✨Tip Number 4
Showcase your customer service experience during interviews. Think of specific examples where you went above and beyond for a customer, as this aligns perfectly with the expectations for the Parts Advisor role.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Parts Advisor position. Highlight the key responsibilities and required skills, such as customer service and product knowledge, in your application.
Tailor Your CV: Customize your CV to reflect your experience in the automotive industry. Emphasize any relevant roles where you provided exceptional customer service or worked with parts and accessories.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work as part of a team. Mention specific examples from your past experiences that demonstrate your skills and how they align with the company's goals.
Highlight Communication Skills: In both your CV and cover letter, emphasize your communication skills. Provide examples of how you've successfully interacted with customers and colleagues to ensure a seamless experience.
How to prepare for a job interview at Octane Recruitment
✨Showcase Your Product Knowledge
Be prepared to discuss your knowledge of automotive parts and how they relate to customer needs. Highlight any specific experience you have with Toyota parts or similar brands, as this will demonstrate your expertise.
✨Emphasize Customer Service Skills
Since the role focuses on delivering outstanding customer service, share examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction.
✨Demonstrate Team Collaboration
Talk about your experience working in a team environment, especially in coordinating with other departments. Mention how you’ve successfully collaborated with service teams to ensure timely parts delivery.
✨Prepare for Upselling Scenarios
Think of ways you can recommend additional parts or services to customers. Be ready to discuss strategies you've used in the past to maximize upselling opportunities while maintaining customer trust.
