At a Glance
- Tasks: As a Parts Advisor, you'll deliver top-notch customer service and manage parts orders.
- Company: Join a leading Toyota dealership in Edgware, known for its commitment to excellence.
- Benefits: Enjoy a competitive salary, uncapped OTE, and opportunities for growth.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Experience in automotive environments and strong communication skills are essential.
- Other info: This role offers a chance to enhance your career in the automotive industry.
The predicted salary is between 17400 - 29000 £ per year.
Parts Advisor – Staples Corner area… Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world-class customer service? If the answer is yes to the above then we want to hear from you! Our Dealership in North West London is looking to recruit a new Parts Advisor. Salary and hours to be discussed at interview. About the position The service and expertise provided by our parts team is crucial to the business’ success. Therefore, the successful candidate for our Parts Advisor position will have previous experience in a similar role and proven customer service skills. A large part of the Parts Advisor position involves: * Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate; * Communicating relevant promotions and offers to customers; * Delivering exceptional customer service to external and internal customers; * Receiving, recording and allocating parts and consumables from suppliers; * Reporting any stock damages or losses; * Assisting parts stock checks; * Liaising and maintaining a brilliant working relationship with the manufacturer; * Being fully conversant with procedures within the parts department; * Maintaining and updating displays as per manufacturer requirements. About our requirements We expect you to demonstrate some skills that will prove very beneficial in the position, including: * Teamwork * Ability to multi-task * Ability to work to deadlines * Confident and professional communication skills * Organised If you are looking to work as a Parts Advisor, this company can offer you a genuine career opportunity in an excellent working environment. Apply for this Parts Advisor position in North West London with an up to date CV or to find our more information please call Andy at Jago Consultants. Alternatively call today to find out more Parts Advisor positions in your area. Not the right position for you? please visit our website for full list of vacancies. Do you know someone who might be right for this position? Refer a friend or colleague, and earn yourself a referral fee. Please see our website for more details
Parts Advisor employer: Jago Consultants Ltd
Contact Detail:
Jago Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarize yourself with Toyota's product range and any specific parts that are commonly requested. This knowledge will not only help you in conversations with customers but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about automotive topics. Being able to explain complex parts and services in simple terms will enhance your customer interactions.
✨Tip Number 3
Network with current Parts Advisors or professionals in the automotive industry. They can provide insights into the role and share tips on how to excel in a dealership environment.
✨Tip Number 4
Showcase your customer service experience during interviews. Think of specific examples where you went above and beyond for a customer, as this aligns perfectly with the expectations for the Parts Advisor role.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Parts Advisor position. Highlight the key responsibilities and required skills, such as customer service and product knowledge, in your application.
Tailor Your CV: Customize your CV to reflect your experience in the automotive industry. Emphasize any relevant roles where you provided exceptional customer service or worked with parts and accessories.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work as part of a team. Mention specific examples from your past experiences that demonstrate your skills and how they align with the company's goals.
Highlight Communication Skills: In both your CV and cover letter, emphasize your communication skills. Provide examples of how you've successfully interacted with customers and colleagues to ensure a seamless experience.
How to prepare for a job interview at Jago Consultants Ltd
✨Showcase Your Product Knowledge
Be prepared to discuss your knowledge of automotive parts and how they relate to customer needs. Highlight any specific experience you have with Toyota parts or similar brands, as this will demonstrate your expertise.
✨Emphasize Customer Service Skills
Since the role focuses on delivering outstanding customer service, share examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction.
✨Demonstrate Team Collaboration
Talk about your experience working in a team environment, especially in coordinating with other departments. Mention how you’ve successfully collaborated with service teams to ensure timely parts delivery.
✨Prepare for Upselling Scenarios
Think of ways you can recommend additional parts or services to customers. Be ready to discuss strategies you've used in the past to maximize upselling opportunities while maintaining customer trust.