At a Glance
- Tasks: Lead and support a team of Vehicle Technicians to ensure top-notch service.
- Company: Join one of the UK's largest car dealership groups with over 100 branches.
- Benefits: Enjoy competitive salary, training programmes, pension scheme, and employee discounts.
- Why this job: Step into a leadership role and make a real impact in a dynamic environment.
- Qualifications: Previous experience as a Workshop Controller or similar technical role required.
- Other info: Confidential applications and excellent career progression opportunities await you.
The predicted salary is between 36427 - 44000 £ per year.
Hours: Monday to Friday, Saturday mornings on a rota
Salary: £36,427 + bonus (OTE 44k+)
This is working for one of the UKs largest car dealership groups with over 100 branches nationwide. They are an official franchised dealer for many of the countrys top car and commercial vehicle brands, including Audi, VW, JLR & more. They also provide modern and practical training to help people progress to a high level.
Workshop Controller Duties
- Lead, support, and coach a team of Vehicle Technicians, developing skills and fostering a high-performance culture
- Accurately interpret and communicate customer requirements across the workshop team to ensure service excellence
- Efficiently plan and allocate work based on technician skill sets and availability to maximise productivity
- Ensure compliance with manufacturer service standards and maintain customer satisfaction metrics
- Monitor workflow and job progress, reallocating tasks as needed to meet deadlines and efficiency targets
- Liaise with internal departments and external customers for vehicle collections, deliveries, and service updates
- Manage parts ordering through the dealerships workflow system; ensure accurate job number matching and storage in designated parts racks
- Maintain workshop efficiency, cleanliness, and adherence to health & safety protocols
Key Requirements
- Previous experience as a Workshop Controller. We're looking for a Mechanic, Service Technician, or similar technical professional who's ready to step into a leadership role
- Strong ability to manage competing priorities and meet tight deadlines with a calm, organised approach
- Excellent communication and customer service skills, with the ability to liaise confidently with both internal and external stakeholders
- A flexible and proactive attitude with a passion for team development and operational excellence
Company Benefits
- Access to training programs
- Company pension scheme
- Employee discount
Any applications will be 100% confidential.
Workshop Controller in Oxford employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Oxford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your leadership skills. Since you'll be managing a team of Vehicle Technicians, think about examples from your past experiences where you've successfully led a team or resolved conflicts. This will show potential employers that you're ready to step into this role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at top car dealerships and make sure to tailor your approach to each one. A little research goes a long way!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for their Workshop Controller position.
We think you need these skills to ace Workshop Controller in Oxford
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience as a Workshop Controller or in a similar role. We want to see how your background as a Mechanic or Service Technician has prepared you for this leadership position.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand the role and can demonstrate how they fit into our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Octane Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle servicing and workshop management. Be ready to discuss your previous experience as a Workshop Controller or similar roles, and how you've successfully led teams in the past.
✨Showcase Your Leadership Skills
Prepare examples of how you've coached and developed team members. Think about specific situations where you’ve improved team performance or resolved conflicts, as this will demonstrate your ability to foster a high-performance culture.
✨Communicate Clearly
Practice articulating customer requirements and how you ensure service excellence. Being able to communicate effectively with both internal teams and external customers is crucial, so be ready to showcase your communication skills during the interview.
✨Be Organised and Proactive
Think of instances where you’ve managed competing priorities and met tight deadlines. Highlight your organisational skills and proactive attitude, especially in planning and allocating work based on technician skill sets and availability.