At a Glance
- Tasks: Manage customer enquiries and prepare accurate repair estimates in a dynamic automotive environment.
- Company: Join a friendly independent garage in Chertsey with a supportive team culture.
- Benefits: Enjoy Monday-to-Friday hours, 23 days' annual leave, and opportunities for career progression.
- Other info: Great opportunity to advance into Workshop Controller or Manager roles.
- Why this job: Make a real impact in the automotive industry while developing your skills and knowledge.
- Qualifications: Strong automotive technical knowledge and customer service experience are essential.
We are recruiting for an experienced Service Advisor, Automotive Service Advisor or Aftersales Advisor to join a smaller independent automotive business in Chertsey. Applicants must have strong automotive technical knowledge, including the ability to prepare accurate repair estimates, alongside experience across customer service, Aftersales and workshop coordination. Main dealership and independent garage backgrounds will both be considered. A Full UK Driving Licence is preferred but not essential, and applicants must have the right to work in the UK.
Job Details:
- Location: Chertsey
- Salary: Up to £38,000 basic
- Hours: Monday to Friday, 8:00am - 6:00pm, No Weekends
- Reference: 31362
Company Benefits:
- Monday-to-Friday working
- No Saturdays currently
- 23 days' annual leave plus bank holidays
- Family-friendly independent garage environment
- Broad position covering service, estimating, parts and workshop control
- Scope to progress into a Workshop Controller or Workshop Manager position
Service Advisor Role:
- Manage customer enquiries and service and repair requirements
- Prepare accurate repair estimates for customers on a daily basis
- Explain repair requirements, costs and vehicle progress clearly
- Source and order parts and complete related administration
- Coordinate workshop activity and monitor work in progress
- Support workshop control and allocate work where required
- Complete service and estimating administration using the DGS system
Service Advisor Requirements:
- Previous experience as a Service Advisor, Automotive Service Advisor, Aftersales Advisor or similar
- Strong automotive technical knowledge essential
- Confidence preparing accurate service and repair estimates
- Good understanding of automotive parts and workshop processes
- Strong customer service and communication skills
- Ability to manage a broad workload within a smaller team
- Main dealership or independent garage experience will be considered
- Full UK Driving Licence is preferred but not essential
- Right to work in the UK
How to Apply:
If you're interested in this Service Advisor vacancy in Chertsey, please apply with your CV and one of our consultants will contact you upon receipt. All applications will be treated in the strictest confidence.
Service Advisor in Ottershaw employer: Octane Recruitment
Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.
