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- Tasks: As a Parts Advisor, deliver exceptional customer service and manage parts orders efficiently.
- Company: Join a leading Toyota dealership in Reading focused on customer satisfaction and employee success.
- Benefits: Enjoy a competitive salary with uncapped earning potential and opportunities for career growth.
- Why this job: Be part of a supportive team in a dynamic environment that values your contributions.
- Qualifications: Relevant automotive experience and strong interpersonal skills are essential for this role.
- Other info: This is a great opportunity to thrive in the automotive industry while helping customers.
The predicted salary is between 21600 - 28800 £ per year.
Job Title: Parts Advisor Location: Reading. Salary: Up to £27,000 basic (depending on experience and brand accreditations) with a OTE of approximately £34,000 Join Our Team as a Parts Advisor – Drive Your Career Forward! Are you ready to take on a vital role in helping us achieve our organisational goals? We’re looking for a Parts Advisor Toyota Dealership in Reading. If you have great product knowledge, a passion for exceptional customer service, and experience in an automotive environment, we want to hear from you! A Little About You: As a Parts Advisor, you will: Deliver outstanding customer service to retain loyal customers. Use your exceptional communication skills to provide a seamless experience. Maximise upselling opportunities while exceeding customer expectations. Collaborate with your team to ensure customers and technicians always have the parts they need when they need them. What You’ll Do: Deliver Complete Customer Satisfaction: Understand and enhance the customer journey with unrivalled service. Provide clear, accurate estimates for parts, outlining costs and timescales. Recommend extra parts, accessories, and services to enhance the customer’s experience. Work as a Team Player: Coordinate with the Service Department for timely parts deliveries. Introduce customers to relevant service team members when additional work is required. Comply with Standards: Ensure parts are ordered promptly and customers are informed when parts arrive. Follow all company policies, trade association standards, and statutory requirements, including health and safety. Achieve Your Goals: Stay committed to delivering top-tier service in a fast-paced environment. Your Skills: Relevant experience in an automotive environment is essential . Strong interpersonal skills to interact effectively with customers. The ability to work efficiently under pressure. Why Join? Competitive salary with uncapped earning potential. Be part of a professional and supportive team in a dynamic environment. Access opportunities for career growth and development. Enjoy working in a company that values customer satisfaction and employee success. What’s Next? If you’re an experienced Parts Advisor with a track record of delivering great customer service in the automotive industry, this is your chance to grow and thrive with us. Apply online today to start your journey with Toyota in Reading! JBRP1_UKTJ
Octane Recruitment | Parts Advisor employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Octane Recruitment | Parts Advisor
✨Tip Number 1
Familiarize yourself with Toyota's product range and any specific parts that are commonly requested. This knowledge will not only help you in conversations with customers but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about automotive topics. Being able to explain complex parts and services in simple terms will enhance your customer interactions.
✨Tip Number 3
Network with current or former Parts Advisors in the automotive industry. They can provide insights into the role and share tips on how to excel in a fast-paced dealership environment.
✨Tip Number 4
Prepare for potential interview questions by thinking of examples from your past experience where you delivered exceptional customer service or successfully upsold products. This will help you stand out as a candidate who aligns with our values.
We think you need these skills to ace Octane Recruitment | Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the automotive industry. Emphasize your customer service skills and any specific knowledge about parts and accessories that would be beneficial for a Parts Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've successfully assisted customers in the past and how you can contribute to the team.
Highlight Your Skills: In your application, clearly outline your strong interpersonal skills and ability to work under pressure. Use bullet points to make these skills stand out, as they are crucial for the Parts Advisor position.
Follow Application Instructions: Ensure you follow all application instructions provided by the dealership. This includes submitting your application through the specified online platform and including all required documents to avoid any delays in the hiring process.
How to prepare for a job interview at Octane Recruitment
✨Showcase Your Product Knowledge
Be prepared to discuss your experience with automotive parts and any specific brands you are familiar with. Highlighting your product knowledge will demonstrate your capability to provide exceptional service.
✨Emphasize Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. This role is all about retaining loyal customers, so showcasing your interpersonal skills will be crucial.
✨Demonstrate Team Collaboration
Discuss your experience working in a team environment, especially in coordinating with service departments. Being a team player is essential for ensuring timely parts deliveries and enhancing the customer experience.
✨Prepare for Upselling Scenarios
Think of situations where you successfully recommended additional products or services. Being able to articulate your upselling strategies will show that you can exceed customer expectations and contribute to the company's goals.
