At a Glance
- Tasks: Lead a dynamic Aftersales operation and drive performance across multiple prestige brands.
- Company: Join a leading automotive recruitment agency with a focus on innovation.
- Benefits: Enjoy 33 days annual leave, flexible working, and discounts on vehicles.
- Other info: Ongoing training and development opportunities in a supportive environment.
- Why this job: Make a real impact in the automotive industry while enjoying a great work-life balance.
- Qualifications: Proven experience in Aftersales management and strong leadership skills required.
We are recruiting for an experienced Aftersales Manager, Service Manager or Automotive Aftersales Manager to lead a large multi-department Aftersales operation in Norwich. Applicants must have proven experience successfully managing a sizeable automotive Aftersales, Service or Workshop team, hold a Full UK Driving Licence and have the right to work in the UK. Main dealership experience is required, with prestige or multi-brand experience advantageous.
Hours: Monday to Friday, 8:00am - 6:00pm | No weekends
- Multi-brand prestige operation
- 33 days annual leave including bank holidays
- Company pension and Life Assurance
- Discounts on vehicles, servicing and retail
- 24/7 healthcare and wellbeing support
- Company share purchase plan
- Cycle to Work scheme
- Ongoing training and development
- Family-friendly policies and flexible working options
Aftersales Manager Role:
- Lead the complete Aftersales operation across multiple prestige brands
- Drive Aftersales performance, profitability and customer satisfaction
- Oversee a 24-ramp workshop, large Parts Department and onsite SMART repair facility
- Monitor departmental KPIs, productivity, efficiency and financial performance
- Develop Service, Workshop and Parts teams to achieve operational targets
- Maintain excellent manufacturer, compliance and customer service standards
Aftersales Manager Requirements:
- Previous experience as an Aftersales Manager, Service Manager or senior automotive Aftersales leader
- Strong commercial understanding of Service, Workshop and Parts operations
- Ability to drive performance, profitability and customer satisfaction
- Energetic, visible leadership style with strong people-management skills
- Full UK Driving Licence
If you're interested in this Aftersales Manager vacancy in Norwich, please apply with your CV and one of our consultants will contact you upon receipt.
Locations
Holidays Manager in Norfolk, Norwich employer: Octane Recruitment
Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.
