Workshop Controller in Newport, Wales

Workshop Controller in Newport, Wales

Newport +1 Full-Time No working from home possible
Octane Recruitment

At a Glance

  • Tasks: Lead a team of technicians to ensure top-notch vehicle servicing and workshop efficiency.
  • Company: Join one of the UK's leading main dealerships in a rapidly growing environment.
  • Benefits: Enjoy competitive salary, bonuses, car allowance, and excellent training opportunities.
  • Other info: Great progression opportunities and a supportive team culture.
  • Why this job: Make a real impact in a dynamic workshop while advancing your career.
  • Qualifications: 1+ years as a Workshop Controller or Vehicle Technician experience preferred.

We have a new job vacancy available for a Workshop Controller in Bristol. My client is one of the UK's leading main dealerships in the area and they're rapidly growing, making it the best time to join. This role suits a Workshop Controller with previous experience as a Vehicle Technician, looking for a long-term career. If you're an experienced Workshop Controller at a main dealer or independent then apply now!

Workshop Controller Benefits:

  • Progression opportunities
  • Great Bonus Opportunities
  • Car Allowance
  • Company Pension
  • Company Discounts
  • Great Training & development

Workshop Controller Role:

  • Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion
  • Monitor job progress, review job cards, and ensure accurate job timing for costing purposes
  • Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations
  • Maintain agreed service levels and ensure the smooth daily running of the workshop
  • Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery
  • Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed
  • Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards
  • Monitor and contribute to financial performance, supporting cost control and efficiency improvements
  • Handle and resolve customer complaints in a timely and professional manner
  • Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement

Workshop Controller Requirements:

  • Full UK driving license
  • 1+ years experience as Workshop Controller
  • Main dealership experience preferred but not essential

Locations

NewportWales

Workshop Controller in Newport, Wales employer: Octane Recruitment

Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.

Octane Recruitment

Contact Details:

Octane Recruitment Recruitment Team

We think you need these skills to ace Workshop Controller in Newport, Wales

Workshop Management
Vehicle Technician Experience
Work Allocation
Job Progress Monitoring
Warranty Management
Customer Relationship Management
Leadership Skills