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- Tasks: Lead and coach a team of Vehicle Technicians to ensure top-notch service.
- Company: Join one of the UK's largest car dealership groups with over 100 branches.
- Benefits: Enjoy a competitive salary, bonus potential, training programmes, and employee discounts.
- Why this job: Step into a leadership role and make a real impact in a dynamic workshop environment.
- Qualifications: Previous experience as a Workshop Controller or similar technical role required.
- Other info: Flexible hours with opportunities for professional growth and development.
The predicted salary is between 36427 - 44000 £ per year.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Hours: Monday to Friday, Saturday mornings on a rota
Salary: £36,427 + bonus (OTE 44k+)
This is working for one of the UK’s largest car dealership groups with over 100 branches nationwide. They are an official franchised dealer for many of the country’s top car and commercial vehicle brands, including Audi, VW, JLR & more. They also provide modern and practical training to help people progress to a high level.
Workshop Controller Duties- Lead, support, and coach a team of Vehicle Technicians, developing skills and fostering a high-performance culture
- Accurately interpret and communicate customer requirements across the workshop team to ensure service excellence
- Efficiently plan and allocate work based on technician skill sets and availability to maximise productivity
- Ensure compliance with manufacturer service standards and maintain customer satisfaction metrics
- Monitor workflow and job progress, reallocating tasks as needed to meet deadlines and efficiency targets
- Liaise with internal departments and external customers for vehicle collections, deliveries, and service updates
- Manage parts ordering through the dealership’s workflow system; ensure accurate job number matching and storage in designated parts racks
- Maintain workshop efficiency, cleanliness, and adherence to health & safety protocols
- Previous experience as a Workshop Controller. We’re looking for a Mechanic, Service Technician, or similar technical professional who’s ready to step into a leadership role
- Strong ability to manage competing priorities and meet tight deadlines with a calm, organised approach
- Excellent communication and customer service skills, with the ability to liaise confidently with both internal and external stakeholders
- A flexible and proactive attitude with a passion for team development and operational excellence
- Access to training programs
- Company pension scheme
- Employee discount
Any applications will be 100% confidential.
Workshop Controller in Milton employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Milton
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Workshop Controller role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and workshop management. Think about specific examples from your past that demonstrate your skills in managing teams and ensuring service excellence.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Workshop Controller in Milton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience as a Workshop Controller or in a similar role. We want to see how your background as a Mechanic or Service Technician has prepared you for this leadership position.
Communicate Clearly: Since excellent communication is key, ensure your application reflects your ability to liaise with both internal and external stakeholders. Use clear and concise language to demonstrate your customer service skills.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the specific duties and requirements listed in the job description. We love seeing candidates who take the time to connect their skills to our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Octane Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle servicing and workshop management. Be ready to discuss your previous experience as a Workshop Controller or similar roles, highlighting specific examples of how you've led teams and improved efficiency.
✨Showcase Your Leadership Skills
Prepare to talk about your approach to coaching and developing team members. Think of instances where you've successfully managed competing priorities and how you maintained a high-performance culture in your previous roles.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be prepared to explain how you would interpret customer requirements and liaise with both internal departments and external customers effectively.
✨Demonstrate Your Problem-Solving Ability
Think of examples where you've had to monitor workflow and reallocate tasks to meet deadlines. Show that you can stay calm under pressure and have a proactive attitude towards operational excellence.
