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- Tasks: Provide expert roadside repairs and diagnostics while supporting stranded drivers.
- Company: Dynamic automotive company focused on customer service and innovation.
- Benefits: Competitive salary, home-based work, generous holiday allowance, and wellbeing support.
- Why this job: Enjoy variety in your work and make a real difference for drivers in need.
- Qualifications: Level 2 Light Vehicle Maintenance qualification and strong mechanical experience required.
- Other info: Join a supportive team with excellent career growth opportunities and exclusive discounts.
The predicted salary is between 36000 - 60000 £ per year.
Hours: Average 40 hours per week (overtime available)
Location: Chigwell
Salary: £40,000 basic (inclusive of London Weighting) OTE: £60,000+
If you’re a skilled vehicle technician who thrives on variety, independence, and real-world problem solving, this is your chance to turn every day into something different. As a Roadside Technician, you’ll be the calm, confident expert drivers rely on when things don’t go to plan. From battery failures and tyre issues to complex diagnostics, you’ll deliver fast, professional roadside repairs while providing reassurance when it matters most. You’ll start and finish your day at home, working demand-led shifts that fit real life – with optional overtime for those who want to boost their earnings.
What You’ll Be Doing
- Delivering expert roadside mechanical repairs and diagnostics
- Supporting stranded drivers with confidence and professionalism
- Diagnosing faults efficiently using modern diagnostic equipment
- Providing excellent customer service in high-pressure situations
- Managing a wide variety of call-outs – no two days are the same
What You’ll Need
- Level 2 Light Vehicle Maintenance qualification (or equivalent)
- Strong mechanical, electrical, and diagnostic experience
- A customer-first mindset
- A full UK driving licence
What’s In It for You
- Strong earning potential – £40,000 base salary with a realistic OTE of £60,000+, plus enhanced overtime rates
- Home-based working – start and finish on your driveway
- Fully equipped from day one – company van, fuel card, uniform, tools, and diagnostic kit provided
- Share scheme – benefit from the long-term success of the business
- Free premium breakdown cover from your first day
- Car salary sacrifice scheme, including electric vehicle options (after qualifying period)
- Generous holiday allowance – 23 days plus bank holidays, rising with service
- Pension & life assurance – up to 6.5% matched pension and life cover up to 4x salary (with flexible options)
- Wellbeing support – 24/7 confidential helpline for you and your family
- Exclusive discounts on tools, tech, holidays, and more
Who This Role Is Perfect For
You’re more than just a technician. You’re a problem solver, a people person, and someone who takes pride in getting drivers safely back on the road. You stay calm under pressure, think on your feet, and enjoy the freedom of working independently. One job might be a flat battery, the next a complex fault diagnosis – and that’s exactly how you like it.
Ready to Apply?
If you’re motivated, confident, and ready to become the Warranty Controller who wants to help build a successful department in Grays, we want to hear from you. All applications will be treated with the utmost confidentiality.
Roadside Technician in Loughton employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician in Loughton
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you apply through our website, show how your skills align with what they’re looking for.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral that gets your foot in the door.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to roadside assistance. We want you to showcase your problem-solving skills and customer service mindset!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested and keeps you on their radar as they make their decision.
We think you need these skills to ace Roadside Technician in Loughton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 Light Vehicle Maintenance qualification and any relevant experience. We want to see how your skills can help us solve real-world problems on the road!
Be Personable: As a Roadside Technician, you'll be dealing with drivers in stressful situations. Let your personality shine through in your application! Show us that you’re not just a technician, but a people person who can provide reassurance.
Tailor Your Application: Read the job description carefully and tailor your application to match. Use similar language and focus on the qualities we’re looking for, like problem-solving and customer service skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Octane Recruitment
✨Know Your Stuff
Brush up on your mechanical and electrical knowledge before the interview. Be ready to discuss specific repairs you've handled, especially those that required quick thinking and problem-solving skills. This role is all about diagnosing faults efficiently, so showcasing your expertise will definitely impress.
✨Customer Service is Key
Since you'll be dealing with stranded drivers, it's crucial to demonstrate your customer-first mindset. Prepare examples of how you've provided excellent service in high-pressure situations. Think about times when you reassured a customer or resolved a tricky issue – these stories will highlight your people skills.
✨Show Your Independence
This job offers a lot of independence, so make sure to convey your ability to work autonomously. Share experiences where you've successfully managed your time and tasks without direct supervision. Highlighting your self-motivation will show that you're ready for the freedom this role provides.
✨Be Ready for Variety
The role involves a wide variety of call-outs, so be prepared to discuss how you handle unexpected challenges. Think of examples where you've tackled different types of repairs or diagnostics in one day. Showing that you thrive on variety will align perfectly with what they're looking for in a Roadside Technician.
