Job Description
Service Advisor role for a busy dealership, working within a fast-paced aftersales department and acting as a key point of contact between customers and the workshop. Great salary, benefits, bonus opportunities and ongoing manufacturer-led training available. Must have the right to work in the UK and a full UK driving licence.
Location:
BristolSalary: Up to £32,000 + bonus OTE £40,000Job type: Permanent / full-time roleWorking
Hours: Monday to Friday, 8am - 6pm, Saturday mornings on a rotaJob
Reference: 31007Service Advisor Benefits:30 days annual leave including bank holidays, increasing with length of serviceAdditional day off to celebrate your birthdayContributory pension scheme and life assurance24/7 Employee Assistance Programme for confidential supportEmployee discounts on vehicles, MOTs, parts and servicingManufacturer-accredited training and clear career progression opportunitiesOngoing support, coaching and development within a family-run businessService
Advisor Requirements: Previous experience as a Service Advisor within a main dealership is preferredStrong customer service skills with the ability to build rapport and manage customer expectations professionallyExcellent administration, communication and interpersonal skillsGood organisational skills and attention to detail when managing bookings, workshop schedules and customer updatesKnowledge of systems such as Kerridge, RTC or eDynamix would be advantageousService Advisor role: Act as the main point of contact for customers during their service or repair visit.
Manage service walk-in enquiries on behalf of the dealership and ensure customers receive clear, professional support.
Liaise with workshop and other departments to provide accurate and competitive quotes for required work.
Check vehicles in and hand them back to customers, ensuring all details are correctly recorded and explained.
Identify and upsell additional work where appropriate, documenting all findings accurately.
Carry out duties in line with brand service requirements and maintain high standards of customer satisfaction.
If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply.
Consultant: Jack Adams Octane RecruitmentSWOJOctane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with a variety of businesses across the sector.
If you would like to know more about these vacancies or any similar vacancies such as Service Advisor, Aftersales Advisor, Customer Service Advisor, Service Receptionist or Workshop Controller roles, then please get in touch.
Service Advisor in Knowle employer: Octane Recruitment
Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.
