At a Glance
- Tasks: Manage customer bookings, prepare repair estimates, and coordinate bodyshop workflow.
- Company: Join a busy bodyshop in Maidstone with a supportive team culture.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working hours.
- Other info: Great career progression opportunities and a dynamic work environment.
- Why this job: Make a real difference in customers' lives while developing your automotive expertise.
- Qualifications: Experience in bodyshop estimating or automotive customer service is essential.
We are recruiting for an experienced Bodyshop Advisor, Bodyshop Estimator or Automotive Service Advisor to join a busy bodyshop in Maidstone. Applicants must have previous bodyshop estimating, Service Advisor or similar automotive customer-facing experience, with strong knowledge of repair estimates and the bodyshop repair process. Insurance claims experience is highly desirable, and applicants must have the right to work in the UK.
Job Details:
- Location: Maidstone
- Salary: Up to £36,000 basic + bonus, OTE £42,000
- Hours: Monday to Thursday, 8:00am - 5:00pm | Friday, 8:00am - 4:30pm, No Weekends
- Reference: 31284
Company Benefits:
- Monday-to-Friday working with an earlier Friday finish
- Generous annual leave, increasing with service
- Enhanced maternity, adoption and paternity leave
- Manufacturer brand and management training
- Career development and progression opportunities
- Smart Health with 24/7 GP access
- Dental insurance and eyecare vouchers
- Flexible Life Assurance and optional critical illness cover
- Discounted gym memberships
- Techscheme and home and technology vouchers
- Retail and lifestyle discounts through the bYond card
- MyView PayNow earned-wage access
- Travel insurance and free will-writing services
Role:
- Manage customer bookings and schedule bodyshop repair work
- Inspect vehicles and prepare accurate repair estimates
- Manage insurance claims and liaise with insurers and engineers regarding authorisations
- Keep customers updated throughout the repair process
- Coordinate vehicle assessments, customer visits and bodyshop workflow
- Work closely with Bodyshop Technicians to monitor repair progress and timescales
- Source and order parts while maintaining accurate repair documentation
Requirements:
- Previous experience as a Bodyshop Estimator, Bodyshop Advisor, Service Advisor or similar automotive role
- Strong understanding of bodyshop repair processes and vehicle damage estimates
- Insurance claims and repair authorisation experience is highly desirable
- Good knowledge of parts sourcing and procurement is advantageous
- Excellent customer service and communication skills
- Strong organisation and attention to detail
- Ability to manage multiple repairs and customer requirements in a busy bodyshop
- Right to work in the UK
How to Apply:
If you're interested in this Bodyshop Advisor / Estimator vacancy in Maidstone, please apply with your CV and one of our consultants will contact you upon receipt. All applications will be treated in the strictest confidence.
Bodyshop Advisor/Estimator in Kent employer: Octane Recruitment
Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.
