At a Glance
- Tasks: Assist customers with parts enquiries and process orders in a fast-paced dealership.
- Company: Join a busy main dealership in Sidcup with a supportive team culture.
- Benefits: Enjoy 33 days annual leave, bonuses, and discounts on vehicles and services.
- Other info: Ongoing training and family-friendly policies for a balanced work-life.
- Why this job: Build relationships and make an impact while developing your career in the automotive industry.
- Qualifications: Experience in customer service or sales, strong communication, and IT skills required.
We have an exciting opportunity for an experienced Parts Advisor to join a busy main dealership in Sidcup. This role is ideal for someone with strong customer service and organisational skills who enjoys working in a fast-paced environment and building relationships with both retail and trade customers.
Company Benefits:
- 33 days annual leave including bank holidays
- Bonus scheme
- Company pension
- Life assurance
- Retail, vehicle purchase and servicing discounts
- Cycle to Work scheme
- 24/7 health and wellbeing support
- Share purchase plan
- Paid volunteering day
- Ongoing manufacturer training and career development
- Family-friendly policies
- Referral bonus scheme
Role:
- Assist retail and trade customers with parts enquiries in person and over the phone
- Process orders accurately and recommend suitable parts and products
- Build relationships with trade customers and promote additional products and services
- Receive, check and allocate incoming stock
- Maintain accurate records using internal systems
- Work closely with suppliers and the workshop to ensure efficient parts supply
- Deliver excellent customer service while supporting departmental sales targets
Requirements:
- Previous experience as a Parts Advisor or in an automotive customer service/sales role
- Excellent communication and organisational skills
- Ability to prioritise workload in a fast-paced environment
- Good IT skills, including experience with Microsoft Office and web-based systems
- Customer-focused with a proactive approach
- Full UK Driving Licence required
Please note all applications will be handled confidentially.
Locations
Parts Advisor/Aftersales Advisor in Kent, Sidcup employer: Octane Recruitment
Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.
