At a Glance
- Tasks: Deliver top-notch customer service and manage vehicle parts efficiently.
- Company: Join the dynamic team at Lexus Edgware, a leading Toyota and Lexus retailer.
- Benefits: Competitive salary, team bonuses, career development, and staff car scheme.
- Other info: Enjoy excellent training, support, and career progression opportunities.
- Why this job: Be part of a fast-paced environment and make a real impact in the automotive industry.
- Qualifications: Experience in automotive parts and strong customer service skills required.
Location: Lexus Edgware
Salary: £30,500 basic + team bonus (realistic OTE £39,500 - £40,500)
Hours: Monday to Friday, 07:30 - 16:30; 1 in 3 Saturdays, 08:00 - 13:00
Job Type: Full-time, Permanent
Keep Lexus Moving Join Our Parts Team at Lexus Edgware
We are looking for a customer-focused and motivated Parts Advisor to join our successful team at Lexus Edgware. This is an excellent opportunity for someone with automotive industry experience who enjoys delivering outstanding customer service and thrives in a fast-paced dealership environment.
What You'll Do:
- Provide excellent customer service to retail customers and support the workshop with parts requirements
- Identify, source, and supply vehicle parts accurately using dealership systems
- Handle parts enquiries professionally over the phone, via email, and face-to-face
- Process customer orders efficiently while maintaining high levels of accuracy
- Receive, check, and organise incoming stock deliveries
- Maintain accurate stock records and support regular inventory checks
- Work collaboratively with the service team to ensure smooth day-to-day operations
- Contribute towards departmental gross profit targets as part of a team bonus structure
What We're Looking For:
- Experience within the automotive industry as a Parts Advisor, either with a main dealer or independent garage
- Excellent telephone manner and customer service skills
- Strong organisational skills with excellent attention to detail
- A positive, team-focused attitude and willingness to support colleagues
- Comfortable working in a busy retail-focused environment
- A UK driving licence is beneficial but not essential
Your Benefits:
- Salary & Career Development: £30,500 basic salary + fantastic team bonus (average £40,000 OTE)
- Manufacturer training and ongoing development programmes
- Career progression opportunities across the Jemca Group
- Staff Car Scheme - drive a new Toyota or Lexus every 6-9 months with low monthly payments and no deposit
- Vehicle purchase and servicing discounts for you and your immediate family
- Virtual GP access - 24/7 consultations for you and your family + free eye test vouchers redeemable at Specsavers
- Permanent Health Insurance - income protection for long-term illness
- Life Assurance for additional peace of mind
- 6 weeks' annual leave, increasing with length of service + holiday carry-over option of up to 1 week per year
- Long service awards - bonuses up to £1,500 and additional time off
- Aviva pension scheme with company contributions and access to Aviva discounts
- Employee Assistance Programme (EAP) with 24/7 support for legal, financial, and emotional matters
Why Join Jemca?
Working alongside an experienced Parts Advisor and a wider service team, you'll have the opportunity to develop your skills within one of the UK's leading Toyota and Lexus retailer groups. If you're looking for your next opportunity within automotive parts and want to join a respected dealership with excellent training, support, and career prospects, we'd love to hear from you.
Parts Advisor/Aftersales Advisor in Hyde employer: Octane Recruitment
Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.
