At a Glance
- Tasks: Assist customers in booking vehicle services and provide top-notch customer support.
- Company: Join a leading dealership in Portsmouth with a high-performing team.
- Benefits: Earn a competitive salary, bonuses, and enjoy a company pension scheme.
- Other info: Great long-term career opportunity with excellent growth potential.
- Why this job: Be part of a dynamic environment where your customer service skills shine.
- Qualifications: Previous motor trade experience and strong customer service skills required.
The predicted salary is between 30000 - 30000 £ per year.
Location: Portsmouth
Salary: £30,000 basic per annum plus bonus, OTE £45,000+ and company benefits
Working hours: Monday to Friday 8am to 6pm, 1 in 4 Saturday mornings on a rota
We have a new vacancy for a Service Advisor for my clients main dealership in Portsmouth. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long-term role.
Fantastic benefits package that includes:
- Competitive starting salary
- Company pension scheme
Service Advisor role:
This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen. The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service.
Service Advisor requirement:
- The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
- Have a steady work history.
- At least 2 years experience working within the motor trade / car dealership as a Service Advisor.
- Pinnacle or Kerridge experience is preferable but not essential.
- Having experience with some sort of dealership system.
- Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality.
Service Advisor in Humber employer: Octane Recruitment
Join a dynamic team at our Portsmouth dealership, where we prioritise employee growth and a supportive work culture. With a competitive salary, generous bonus structure, and comprehensive benefits, we offer a rewarding environment for Service Advisors looking to advance their careers in the motor trade. Experience the satisfaction of delivering exceptional customer service while being part of a high-performing team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Humber
✨Tip Number 1
Get to know the company before your interview! Research their values, recent news, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! As a Service Advisor, you'll need to demonstrate your ability to handle various customer situations. Role-play with a friend or family member to build your confidence and refine your responses.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and are ready to represent the dealership well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you're the perfect fit.
We think you need these skills to ace Service Advisor in Humber
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your motor trade experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for customer service and how your previous experiences have prepared you for this position with us.
Showcase Your Customer Service Skills:Since delivering high levels of customer service is key, make sure to include examples of how you've excelled in this area. We love to see candidates who can demonstrate their ability to handle customer queries with confidence and professionalism.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Octane Recruitment
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge before the interview. Familiarise yourself with common dealership systems like Pinnacle or Kerridge, even if you haven't used them before. This will show that you're proactive and ready to hit the ground running.
✨Customer Service is Key
Since this role revolves around delivering high levels of customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Think about how you handled difficult situations and what you learned from them.
✨Practice Makes Perfect
Rehearse common interview questions related to the Service Advisor role. Questions might include how you would handle a busy day or how you prioritise customer needs. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and respect the company’s standards. Plus, it’ll boost your confidence!
