At a Glance
- Tasks: Manage customer enquiries, bookings, and daily admin tasks in a busy motor garage.
- Company: Established motor garage in Grays with a supportive team culture.
- Benefits: Competitive hourly rate, full-time position, and a friendly work environment.
- Other info: Opportunity to thrive in a stable role with a focus on teamwork.
- Why this job: Join a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Previous garage experience and strong communication skills are essential.
The predicted salary is between 27360 - 29120 € per year.
A busy and well‑established motor garage in the Grays area is looking for a reliable and organised Admin / Customer Service Advisor to join their team. This role is perfect for someone with previous garage experience who can confidently manage customer enquiries, bookings, and day‑to‑day admin tasks.
Key Responsibilities
- Handling incoming calls and customer enquiries in a professional, friendly manner
- Booking vehicles in for MOTs, servicing, and repairs
- Managing daily administrative duties and maintaining accurate records
- Creating and managing online listings on eBay
- Processing orders and updating internal systems
- Keeping customers informed regarding vehicle progress, updates, and collections
- Supporting the workshop team with general coordination
Requirements
- Previous experience working in a motor garage is essential
- Strong customer service and communication skills
- Confident using computers and online platforms (including eBay and Amazon)
- Good organisational skills with the ability to multitask
- Professional, reliable, and able to work well under pressure
- Friendly, approachable manner with a customer‑first mindset
What’s on Offer
- Competitive hourly rate (£13.00 – £14.00 depending on experience)
- Full‑time, stable position
- Supportive, friendly team environment
Admin - Customer Service Advisor (Motor Garage) in Grays employer: Octane Recruitment
Join a well-established motor garage in Grays, where you will be part of a supportive and friendly team dedicated to delivering exceptional customer service. With competitive pay and a stable full-time position, this role offers the opportunity for personal growth and development in a dynamic environment that values reliability and professionalism.
StudySmarter Expert Advice🤫
We think this is how you could land Admin - Customer Service Advisor (Motor Garage) in Grays
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the motor garage. Understand their services and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling enquiries and bookings during the actual interview.
✨Tip Number 3
Show off your tech skills! Since you'll be using online platforms like eBay, be ready to discuss your experience with these tools. Maybe even bring examples of how you've used them effectively in the past.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it there. It shows initiative and helps us get to know you better right from the start.
We think you need these skills to ace Admin - Customer Service Advisor (Motor Garage) in Grays
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience in a motor garage. We want to see how your skills match the role, so don’t be shy about showcasing your customer service and admin abilities!
Craft a Friendly Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our team. Keep it professional but let your personality come through – we love a friendly approach!
Showcase Your Tech Skills:Since you'll be using computers and online platforms like eBay, mention any relevant tech skills in your application. We’re looking for someone who’s confident with these tools, so highlight your experience!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Octane Recruitment
✨Know Your Garage Stuff
Make sure you brush up on your knowledge of motor garage operations. Familiarise yourself with common services like MOTs and repairs, as well as any specific systems they might use. This will show that you're not just a customer service whiz but also someone who understands the industry.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've handled customer enquiries or resolved issues effectively. Think about how you can demonstrate your friendly and professional approach, especially under pressure. This is key for a role that revolves around customer interaction.
✨Get Tech-Savvy
Since you'll be using computers and online platforms like eBay, make sure you're comfortable with these tools. If you have experience managing online listings or processing orders, be ready to discuss this in detail. It’ll help you stand out as someone who can hit the ground running.
✨Practice Multitasking Scenarios
In a busy garage environment, multitasking is essential. Think of scenarios where you've successfully juggled multiple tasks at once. Be prepared to talk about how you prioritise your workload and keep everything organised, as this will be crucial for the role.
