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- Tasks: Lead a busy workshop, manage technicians, and ensure top-notch customer service.
- Company: Join Octane Recruitment, a leading agency in the automotive and engineering sectors.
- Benefits: Enjoy private healthcare, a company car, 25 days leave, and a pension scheme.
- Why this job: Be part of a reputable site, drive improvements, and make a real impact.
- Qualifications: Must have solid Aftersales/Service Management experience and HGV/Commercial background.
- Other info: Confidential application process; your CV will be handled with care.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for an experienced General Manager for our client's main Commercial site in the Southampton area. This is a superb opportunity for a General Manager to run a busy and well-established site, working for a strong Company. We can look at Aftersales Managers looking for that next step in their career.
Benefits:
- Private Health Care
- Company Car (ECOS)
- 25 days annual leave plus bank holidays
- Life assurance and pension scheme
General Manager role: You will be looking after a busy and professional site where your remit will be to manage all aspects of the site: From day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring. You will be tasked to make sure key objectives and strategies are met. We are looking for someone who is constantly looking to improve the departments and to exceed targets. You will be an individual who prides themselves on customer service, works well with the staff to get the best out of the department and someone who will make the site their own. This is a busy site with a strong reputation within the area.
General Manager requirements: A proven and solid Aftersales/Service Management background is essential as we need the individual to be of the highest calibre. HGV/Commercial experience is essential. At least 5 years relevant systems experience such as Kerridge, Pinnacle and 1 Link would also be advantageous.
If you are interested in applying for this General Manager vacancy, then please in the first instance, send me your CV and I will contact you on receipt. Any applications will be 100% confidential.
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Southampton
✨Tip Number 1
Network with professionals in the automotive industry, especially those who have experience in management roles. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 2
Research the company thoroughly before your interview. Understand their values, recent achievements, and challenges they face. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to improve productivity. Be ready to discuss how you've successfully managed teams and exceeded targets in previous roles.
✨Tip Number 4
Showcase your understanding of relevant systems like Kerridge, Pinnacle, and 1 Link during discussions. Highlight any experience you have with these tools, as it will demonstrate your readiness to hit the ground running in this role.
We think you need these skills to ace General Manager in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Aftersales and Service Management. Emphasise your achievements in managing teams, improving productivity, and exceeding targets, as these are key aspects of the General Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a busy site. Mention specific examples from your past roles that demonstrate your management skills and how you can contribute to the company's success.
Highlight Relevant Experience: In your application, clearly outline your HGV/Commercial experience and any familiarity with relevant systems like Kerridge, Pinnacle, or 1 Link. This will show that you have the necessary background for the position.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a General Manager.
How to prepare for a job interview at Octane Recruitment
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to achieving productivity and customer satisfaction.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you have used data to drive improvements in previous positions, particularly in aftersales or service management.
✨Highlight Your Customer Service Focus
Customer service is crucial in this role. Prepare to discuss specific instances where you've gone above and beyond to ensure customer satisfaction, and how you plan to instil this ethos within your team.
✨Research the Company and Its Reputation
Before the interview, take time to research the company’s history, values, and reputation in the Southampton area. Being knowledgeable about the company will show your genuine interest and help you align your answers with their goals.
