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- Tasks: Lead a busy workshop, manage technicians, and ensure top-notch customer service.
- Company: Join Octane Recruitment, a leading agency in the automotive and engineering sectors.
- Benefits: Enjoy private healthcare, a company car, 25 days leave, and a pension scheme.
- Why this job: Be part of a reputable site, drive improvements, and make a real impact.
- Qualifications: Must have solid Aftersales/Service Management experience and HGV/Commercial background.
- Other info: Confidential application process; we value your privacy.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for an experienced General Manager for our client's main Commercial site in the Southampton area. This is a superb opportunity for a General Manager to run a busy and well-established site, working for a strong Company. We can look at Aftersales Managers looking for that next step in their career.
Benefits:
- Private Health Care
- Company Car (ECOS)
- 25 days annual leave plus bank holidays
- Life assurance and pension scheme
General Manager role: You will be looking after a busy and professional site where your remit will be to manage all aspects of the site: From day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring. You will be tasked to make sure key objectives and strategies are met. We are looking for someone who is constantly looking to improve the departments and to exceed targets. You will be an individual who prides themselves on customer service, works well with the staff to get the best out of the department and someone who will make the site their own. This is a busy site with a strong reputation within the area.
General Manager requirements: A proven and solid Aftersales/Service Management background is essential as we need the individual to be of the highest calibre. HGV/Commercial experience is essential. At least 5 years relevant systems experience such as Kerridge, Pinnacle and 1 Link would also be advantageous.
If you are interested in applying for this General Manager vacancy, then please in the first instance, send me your CV and I will contact you on receipt. Any applications will be 100% confidential.
General Manager in Southampton employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Southampton
✨Tip Number 1
Network with professionals in the automotive industry, especially those who have experience in management roles. Attend local events or join online forums to connect with others who can provide insights or even referrals for the General Manager position.
✨Tip Number 2
Research the company’s values and recent achievements. Tailor your conversations during interviews to reflect how your management style aligns with their goals, particularly in customer service and productivity improvements.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to manage a busy site effectively. Highlight instances where you improved team performance or exceeded targets, as these will resonate well with the hiring team.
✨Tip Number 4
Familiarise yourself with relevant systems like Kerridge, Pinnacle, and 1 Link. If you have experience with these, be ready to discuss how you've used them to enhance operational efficiency in previous roles.
We think you need these skills to ace General Manager in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Aftersales and Service Management. Emphasise your achievements in managing teams, improving productivity, and exceeding targets, as these are key aspects of the General Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a busy site. Mention specific examples from your past roles that demonstrate your skills in managing staff and achieving business objectives.
Highlight Relevant Experience: In your application, clearly outline your HGV/Commercial experience and any familiarity with relevant systems like Kerridge, Pinnacle, or 1 Link. This will show that you have the necessary background for the position.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring manager.
How to prepare for a job interview at Octane Recruitment
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and motivate a team is crucial. Be prepared to discuss specific examples of how you've successfully managed teams in the past, focusing on your leadership style and how it has positively impacted productivity and morale.
✨Demonstrate Industry Knowledge
Make sure you are well-versed in the automotive industry, particularly in aftersales and service management. Familiarise yourself with relevant systems like Kerridge and Pinnacle, and be ready to discuss how your experience aligns with the requirements of the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about challenges you've encountered in previous roles and how you overcame them, especially in managing customer service and achieving upselling targets.
✨Express Your Vision for the Role
Articulate your vision for the General Manager position and how you plan to improve the site’s operations. Discuss strategies you would implement to exceed targets and enhance customer satisfaction, showing that you are proactive and forward-thinking.
