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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage parts supply for our busy dealership.
- Company: Join the dynamic team at Toyota Edgware, part of Jemca Car Group.
- Benefits: Earn a competitive salary with uncapped commission and enjoy great perks.
- Why this job: Be part of a thriving environment where your skills can shine and grow.
- Qualifications: Experience in the automotive industry and strong communication skills are essential.
- Other info: Enjoy career progression, training opportunities, and a supportive team culture.
Are you the right candidate for this opportunity? Make sure to read the full description below.
Location: Toyota Edgware
Salary: £29,000 basic + team commission and uncapped upsell commission (realistic OTE £35,000)
Hours: Monday to Friday, 08:00 – 18:00; 1 in 3 Saturdays, 08:00 - 13:00 (paid as overtime)
Job Type: Full-time, Permanent
Drive Efficiency with Jemca – Join Our Toyota Edgware Parts Team
We are seeking an enthusiastic and experienced Parts Advisor to join our growing team at Toyota Edgware. This is a varied, customer-facing role that supports both our retail counter and internal workshop operations. If you are an experienced Parts Advisor who thrives in a collaborative, service-driven dealership environment, we would love to hear from you.
What You’ll Do:
- Provide excellent customer service to trade, retail, and workshop clients
- Accurately identify, locate, and supply required parts using in-house systems
- Handle parts enquiries via phone, email, and in person at the front counter
- Support the workshop by ensuring timely and accurate parts supply
- Maintain stock records and assist with regular inventory checks
- Process incoming deliveries and manage parts storage areas
- Contribute to daily team targets and the overall success of the department
What We’re Looking For:
- Experience within the automotive industry, ideally with a background as a Parts Advisor
- Confident communicator with strong interpersonal skills
- Good working knowledge of parts identification tools and dealer systems
- Detail-oriented, organised, and able to manage multiple priorities
- A proactive team player with a flexible, can-do attitude
- A full UK driving licence (preferred)
Your Benefits:
- £29,000 basic salary
- Realistic OTE of £35,000 with team-based and uncapped upsell commission
- Paid overtime for Saturday work
- Manufacturer training and internal development programmes
- Career progression opportunities across service, parts, and wider group functions
- Staff Car Scheme – drive a new Toyota or Lexus every 6–9 months with low monthly payments and no deposit
- Vehicle purchase and servicing discounts for you and your immediate family
- Perkbox membership with high street offers, free perks, wellness tools, and more
- Virtual GP access – 24/7 consultations for you and your family
- Permanent Health Insurance – income protection for long-term illness
- Life Assurance for additional peace of mind
- Free eye test vouchers redeemable at Specsavers
- 6 weeks’ annual leave, increasing with length of service
- Holiday carry-over option of up to 1 week per year
- Long service awards – bonuses up to £1,500 and additional time off
- Celebration gifts for birthdays, weddings, and new baby arrivals
- Aviva pension scheme with company contributions and access to Aviva discounts
- Online pension portal
- Employee Assistance Programme (EAP) with 24/7 support for legal, financial, and emotional matters
Why Join Jemca?
At Toyota Edgware, part of Jemca Car Group, you’ll be working within one of the group’s busiest aftersales environments. Whether you’re already a seasoned Parts Advisor or looking to take the next step in your career, you’ll find strong support, training, and excellent development opportunities.
About Us:
Jemca Car Group is one of the UK’s leading Toyota and Lexus retailers, operating across 11 locations with over 500 team members. Known for our commitment to customer satisfaction and staff development, we provide an environment where a Parts Advisor can truly grow and thrive.
What’s Next?
If you’re an organised, customer-focused Parts Advisor looking for your next opportunity, we want to hear from you. Apply now and begin your next chapter with Toyota Edgware and Jemca Car Group.
Parts Advisor in Edgware employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Edgware
✨Tip Number 1
Get to know the company inside out! Research Toyota Edgware and Jemca Car Group, so you can chat about their values and what makes them tick during your interview. This shows you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your customer service skills! As a Parts Advisor, you'll be dealing with clients all day. Role-play common scenarios with a friend or family member to boost your confidence and show off your communication skills when it counts.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows you're thinking ahead and are keen to be part of the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Toyota Edgware team right from the start.
We think you need these skills to ace Parts Advisor in Edgware
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles as a Parts Advisor and any relevant automotive experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this role at Toyota Edgware. Share specific examples of how you've provided excellent customer service or contributed to team success in the past.
Show Off Your Communication Skills: Since this role involves interacting with customers and colleagues, make sure your application showcases your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Jemca Car Group!
How to prepare for a job interview at Octane Recruitment
✨Know Your Parts Inside Out
Before the interview, brush up on your knowledge of automotive parts and systems. Familiarise yourself with common parts identification tools and dealer systems. This will not only show your expertise but also demonstrate your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, be prepared to discuss your previous experiences in providing excellent customer service. Think of specific examples where you went above and beyond to help a customer, as this will highlight your proactive attitude and strong interpersonal skills.
✨Prepare for Common Interview Questions
Anticipate questions related to teamwork, handling multiple priorities, and your experience in the automotive industry. Practising your responses can help you feel more confident and articulate during the interview, making it easier to convey your fit for the team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
