At a Glance
- Tasks: Lead workshop operations and ensure top-notch service at Lexus Croydon.
- Company: Join the prestigious Lexus Croydon, part of Jemca Car Group.
- Benefits: Competitive salary, performance bonuses, and staff car scheme.
- Why this job: Be a key player in a premium automotive brand and drive your career forward.
- Qualifications: Experience as a Workshop Controller and strong leadership skills required.
- Other info: Enjoy excellent career progression and a supportive work environment.
The predicted salary is between 35000 - 40000 £ per year.
Make sure to apply with all the requested information, as laid out in the job overview below.
Location: Lexus Croydon
Salary: £35,000 – £40,000 basic (dependent on experience) + bonus (OTE £55,000)
Hours: Monday to Friday, 08:00 – 18:00; 1 in 3 Saturdays, 08:00 – 13:00
Job Type: Full-time, Permanent
Take Control of Workshop Excellence – Join Lexus Croydon
We are seeking a driven and experienced Workshop Controller to join the high-performing team at Lexus Croydon. This is a pivotal leadership role within one of the UK’s most prestigious automotive brands, sitting at the heart of workshop operations. As a Workshop Controller, you’ll be the crucial link between the showroom, service department, and technical teams — ensuring productivity is maximised, standards are upheld, and customers receive an exceptional Lexus experience.
What You’ll Do:
- Oversee day-to-day workshop operations and manage workflow in a busy dealership
- Act as the main point of contact between service advisors, sales teams, and technicians
- Monitor and enforce health and safety standards across the workshop
- Manage workshop waste, chemicals, specialist tools, and compliance procedures
- Balance showroom support with effective workshop leadership
- Ensure work is completed efficiently, on time, and to Lexus quality standards
- Lead, motivate, and performance-manage a team of skilled technicians, setting the standard expected from a Workshop Controller within a premium brand
What We’re Looking For:
- Previous Workshop Controller experience is essential
- Proven experience managing and leading workshop teams
- Strong technical knowledge with confident IT skills
- Excellent communication skills across multiple departments
- Highly organised, detail-focused, and confident under pressure
- Comfortable overseeing workshop productivity, KPIs, and compliance as a senior Workshop Controller
- Full UK driving licence required
Your Benefits:
- Salary & Career Development: £35,000 – £40,000 basic salary depending on experience. Realistic OTE of £55,000 through performance-related bonus. Full manufacturer training and internal development programmes. Clear career progression opportunities across aftersales and wider group functions.
- Car & Lifestyle Perks: Staff Car Scheme – drive a new Toyota or Lexus every 6–9 months with low monthly payments and no deposit. Vehicle purchase and servicing discounts for you and your immediate family. Perkbox membership with high street offers, free perks, wellness tools, and more.
- Health & Wellbeing: Virtual GP access – 24/7 consultations for you and your family. Permanent Health Insurance – income protection for long-term illness. Life Assurance for additional peace of mind. Free eye test vouchers redeemable at Specsavers.
- Work–Life Balance & Recognition: 6 weeks’ annual leave, increasing with length of service. Holiday carry-over option of up to 1 week per year. Long service awards – bonuses up to £1,500 and additional time off. Celebration gifts for birthdays, weddings, and new baby arrivals.
- Financial & Retirement Planning: Aviva pension scheme with company contributions and access to Aviva discounts. Online pension portal. Employee Assistance Programme (EAP) with 24/7 support for legal, financial, and emotional matters.
Why Join Jemca? Lexus Croydon is part of Jemca Car Group, one of the UK’s leading Toyota and Lexus retail groups, operating across 11 dealership sites with over 500 employees. Known for investing in people, facilities, and future mobility — including hybrid and EV technology — Jemca offers an environment where an experienced Workshop Controller can thrive, lead, and progress.
What’s Next? If you’re an experienced Workshop Controller looking to step into a senior, well-supported role within a premium dealership, we want to hear from you. Apply now and take control of your next career move with Lexus Croydon and Jemca Car Group.
Reference: INDJEM Consultant: Chanté Budhoo
Workshop Controller in Croydon employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Lexus or similar dealerships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions specific to workshop management. Think about how you’d handle team dynamics and productivity challenges. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've motivated teams and improved workshop efficiency. This is your chance to demonstrate that you’re the perfect fit for the Workshop Controller role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Workshop Controller in Croydon
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what we're looking for in a Workshop Controller and how your experience aligns with our needs.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when applicants tailor their documents to highlight relevant experience and skills. Show us how your background makes you the perfect fit for this role at Lexus Croydon.
Include All Requested Information: Make sure to include all the information we’ve asked for in the application process. This helps us get a complete picture of who you are and why you’d be great for the team. Missing details can slow things down!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people quickly. Plus, it’s super easy to do!
How to prepare for a job interview at Octane Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge and workshop management skills. Be ready to discuss your previous experience as a Workshop Controller, focusing on how you've led teams and improved productivity in past roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and managed a team of technicians. Think about specific situations where you’ve had to balance workload, enforce health and safety standards, or resolve conflicts within the team.
✨Communicate Effectively
Since this role involves liaising between various departments, practice articulating your thoughts clearly. Be prepared to explain how you would ensure smooth communication between service advisors, sales teams, and technicians.
✨Demonstrate Organisational Skills
Come equipped with examples that highlight your ability to stay organised under pressure. Discuss how you manage workflow in a busy environment and ensure compliance with workshop standards and procedures.