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- Tasks: Lead workshop operations and ensure top-notch service for customers at Lexus Croydon.
- Company: Join the prestigious Lexus Croydon, part of Jemca Car Group.
- Benefits: Competitive salary, performance bonuses, car perks, and extensive health benefits.
- Why this job: Be a key player in a premium automotive brand and drive your career forward.
- Qualifications: Experience as a Workshop Controller and strong leadership skills required.
- Other info: Enjoy 6 weeks annual leave, career progression, and a supportive work environment.
The predicted salary is between 35000 - 40000 £ per year.
Location: Lexus Croydon
Salary: £35,000 - £40,000 basic (dependent on experience) + bonus (OTE £55,000)
Hours: Monday to Friday, 08:00 - 18:00; 1 in 3 Saturdays, 08:00 - 13:00
Job Type: Full-time, Permanent
Take Control of Workshop Excellence
Join Lexus Croydon. We are seeking a driven and experienced Workshop Controller to join the high-performing team at Lexus Croydon. This is a pivotal leadership role within one of the UK’s most prestigious automotive brands, sitting at the heart of workshop operations. As a Workshop Controller, you’ll be the crucial link between the showroom, service department, and technical teams ensuring productivity is maximised, standards are upheld, and customers receive an exceptional Lexus experience.
What You’ll Do:
- Oversee day-to-day workshop operations and manage workflow in a busy dealership
- Act as the main point of contact between service advisors, sales teams, and technicians
- Monitor and enforce health and safety standards across the workshop
- Manage workshop waste, chemicals, specialist tools, and compliance procedures
- Balance showroom support with effective workshop leadership
- Ensure work is completed efficiently, on time, and to Lexus quality standards
- Lead, motivate, and performance-manage a team of skilled technicians, setting the standard expected from a Workshop Controller within a premium brand
What We’re Looking For:
- Previous Workshop Controller experience is essential
- Proven experience managing and leading workshop teams
- Strong technical knowledge with confident IT skills
- Excellent communication skills across multiple departments
- Highly organised, detail-focused, and confident under pressure
- Comfortable overseeing workshop productivity, KPIs, and compliance as a senior Workshop Controller
- Full UK driving licence required
Your Benefits:
- Salary & Career Development: £35,000 - £40,000 basic salary depending on experience, realistic OTE of £55,000 through performance-related bonus, full manufacturer training and internal development programmes, clear career progression opportunities across aftersales and wider group functions
- Car & Lifestyle Perks: Staff Car Scheme - drive a new Toyota or Lexus every 6-9 months with low monthly payments and no deposit, vehicle purchase and servicing discounts for you and your immediate family, Perkbox membership with high street offers, free perks, wellness tools, and more
- Health & Wellbeing: Virtual GP access 24/7 consultations for you and your family, permanent health insurance income protection for long-term illness, life assurance for additional peace of mind, free eye test vouchers redeemable at Specsavers
- WorkLife Balance & Recognition: 6 weeks annual leave, increasing with length of service, holiday carry-over option of up to 1 week per year, long service awards bonuses up to £1,500 and additional time off, celebration gifts for birthdays, weddings, and new baby arrivals
- Financial & Retirement Planning: Aviva pension scheme with company contributions and access to Aviva discounts, online pension portal, employee assistance programme (EAP) with 24/7 support for legal, financial, and emotional matters
Why Join Jemca?
Lexus Croydon is part of Jemca Car Group, one of the UK’s leading Toyota and Lexus retail groups, operating across 11 dealership sites with over 500 employees. Known for investing in people, facilities, and future mobility including hybrid and EV technology, Jemca offers an environment where an experienced Workshop Controller can thrive, lead, and progress.
What’s Next?
If you’re an experienced Workshop Controller looking to step into a senior, well-supported role within a premium dealership, we want to hear from you. Apply now and take control of your next career move with Lexus Croydon and Jemca Car Group.
Locations
Workshop Controller in Croydon, Surrey employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Croydon, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Lexus or similar dealerships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching Lexus Croydon and their values. Show us you understand what makes them tick and how you can contribute to their workshop excellence. Tailor your answers to reflect their standards!
✨Tip Number 3
Practice your leadership skills! As a Workshop Controller, you'll need to motivate and manage a team. Think of examples from your past where you've successfully led a team or improved productivity, and be ready to share them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Lexus Croydon team. Let’s get you that dream job!
We think you need these skills to ace Workshop Controller in Croydon, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your previous experience in managing workshop teams and any relevant technical knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Lexus Croydon. Share specific examples of how you've led teams and improved workshop productivity in the past.
Show Off Your Communication Skills: Since you'll be the main point of contact between various departments, it's crucial to demonstrate your excellent communication skills. In your application, mention instances where you've successfully collaborated with service advisors, sales teams, and technicians.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Octane Recruitment
✨Know Your Workshop Inside Out
Before the interview, make sure you understand the specific operations of a workshop controller. Familiarise yourself with Lexus Croydon's values and how they prioritise customer experience. This will help you demonstrate your alignment with their standards during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Be ready to discuss how you motivate technicians and manage workflow effectively. Highlight any specific KPIs you've improved and how you maintain high standards in a busy environment.
✨Communicate Clearly Across Departments
Since this role requires liaising between various teams, practice articulating your thoughts clearly. Think of scenarios where you've had to communicate complex information to different departments and how you ensured everyone was on the same page.
✨Demonstrate Your Technical Knowledge
Brush up on your technical knowledge related to automotive services and compliance procedures. Be prepared to discuss how you handle health and safety standards and manage workshop resources. Showing confidence in your technical skills will set you apart as a candidate.
