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For Companies At a Glance
- Tasks: Lead a busy aftersales department, managing staff and ensuring top-notch customer service.
- Company: Join a well-established main dealer site with a fantastic brand reputation.
- Benefits: Competitive salary up to £50,000 plus bonuses and a company car.
- Why this job: Make a real impact in a dynamic environment while exceeding targets and improving operations.
- Qualifications: Proven experience in aftersales management at a large, prestige dealership.
- Other info: Opportunity for career growth in a respected automotive recruitment agency.
The predicted salary is between 40000 - 60000 £ per year.
We are currently recruiting for an experienced Aftersales Manager for our client's main dealer site in the Bristol area. This is a superb opportunity for an Aftersales Manager to work for a busy and well-established main dealer site, working for a fantastic brand.
Aftersales Manager role:
- You will be looking after a busy and professional department where your remit will be to manage all aspects of the department: from day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring.
- You will also be working closely with the senior management to ensure that key objectives and strategies are met, we are looking for someone who is constantly looking to improve the department and to exceed targets.
- You will be an individual who prides themselves on customer service, works well with the staff to get the best out of the department, and someone who will make the department their own. This is a busy department with a strong reputation within the area.
Aftersales Manager requirements:
- We are looking for someone from a large site, prestige brand, and background. It is all about the size of the operation you have run as well as a track record of doing it successfully.
- A proven and solid Aftersales Management background is essential as we need the individual to be of the highest calibre.
- Main Dealership experience is essential. At least 3 years.
- Relevant systems experience such as Kerridge, Pinnacle, and 1 Link would also be advantageous.
Aftersales Manager in Bristol employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who have experience with main dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its brand. Show them you know their values and how you can contribute to their success as an Aftersales Manager. Tailor your answers to highlight your experience with customer service and team management.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We’ve got loads of resources to help you shine, so make sure you take advantage of everything we offer to boost your application.
We think you need these skills to ace Aftersales Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in managing busy departments and any achievements that showcase your ability to exceed targets. We want to see how you can bring your unique skills to our team!
Showcase Your Customer Service Skills: Since customer service is key in this role, don’t forget to include examples of how you've gone above and beyond for customers in your previous positions. We love seeing candidates who truly value customer satisfaction!
Be Specific About Your Experience: When detailing your past roles, be specific about your responsibilities and successes. Mention any relevant systems like Kerridge or Pinnacle that you've used. This helps us understand how your background aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Octane Recruitment
✨Know Your Numbers
As an Aftersales Manager, you'll need to demonstrate your understanding of KPIs and budgets. Brush up on your past performance metrics and be ready to discuss how you've exceeded targets in previous roles. This shows you’re results-driven and can bring value to the team.
✨Showcase Your Leadership Skills
You’ll be managing a busy department, so it’s crucial to highlight your leadership experience. Prepare examples of how you've motivated your team, improved productivity, or resolved conflicts. This will help the interviewers see you as a strong candidate who can lead effectively.
✨Customer Service is Key
Since customer service is a big part of the role, think of specific instances where you’ve gone above and beyond for customers. Be ready to share these stories to illustrate your commitment to customer satisfaction and how it positively impacted your previous workplace.
✨Familiarise Yourself with Relevant Systems
If you have experience with systems like Kerridge, Pinnacle, or 1 Link, make sure to mention it. If not, do a bit of research to understand how they work. Showing that you’re tech-savvy and willing to learn can set you apart from other candidates.
