At a Glance
- Tasks: Lead a dynamic Aftersales operation and manage a team of 40 in a fast-paced environment.
- Company: Join a leading automotive dealership with a focus on prestige brands.
- Benefits: Earn up to £96,200 with competitive salary, 33 days leave, and flexible working options.
- Other info: Enjoy ongoing training, healthcare support, and discounts on vehicles and services.
- Why this job: Make a real impact by driving performance and customer satisfaction in a thriving workshop.
- Qualifications: Proven experience in automotive Aftersales management and strong leadership skills required.
We are recruiting for an experienced Aftersales Manager, Service Manager or Automotive Aftersales Manager to lead a large multi-department Aftersales operation in Norwich. Applicants must have proven experience successfully managing a sizeable automotive Aftersales, Service or Workshop team, hold a Full UK Driving Licence and have the right to work in the UK. Main dealership experience is required, with prestige or multi-brand experience advantageous.
Location: Norwich
Salary: £50,000 basic | OTE: £81,200 | Potential earnings up to £96,200 at 125% of target
Hours: Monday to Friday, 8:00am - 6:00pm | No weekends
Team: Approximately 40 staff
Benefits / Why Apply?
- £81,200 OTE with potential earnings up to £96,200
- Monday to Friday no weekends
- Lead an established team of approximately 40 staff
- Large 24-ramp workshop
- Multi-brand prestige operation
- 33 days annual leave including bank holidays
- Company pension and Life Assurance
- Discounts on vehicles, servicing and retail
- 24/7 healthcare and wellbeing support
- Company share purchase plan
- Paid volunteering day
- Cycle to Work scheme
- Ongoing training and development
- Family-friendly policies and flexible working options
Aftersales Manager Role
- Lead the complete Aftersales operation across multiple prestige brands
- Manage, motivate and develop a team of approximately 40 employees
- Drive Aftersales performance, profitability and customer satisfaction
- Oversee a 24-ramp workshop, large Parts Department and onsite SMART repair facility
- Monitor departmental KPIs, productivity, efficiency and financial performance
- Develop Service, Workshop and Parts teams to achieve operational targets
- Maintain excellent manufacturer, compliance and customer service standards
Aftersales Manager Requirements
- Previous experience as an Aftersales Manager, Service Manager or senior automotive Aftersales leader
- Proven experience successfully managing and developing a large team
- Strong commercial understanding of Service, Workshop and Parts operations
- Ability to drive performance, profitability and customer satisfaction
- Energetic, visible leadership style with strong people-management skills
- Main dealership experience
- Full UK Driving Licence
- Right to work in the UK
How to Apply
If you're interested in this Aftersales Manager vacancy in Norwich, please apply with your CV and one of our consultants will contact you upon receipt. All applications will be treated in the strictest confidence.
Aftersales Manager in Bowthorpe employer: Octane Recruitment
Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.
