Service Administrator in Bicester

We are recruiting for a Service Administrator, Service Receptionist or Automotive Customer Service Administrator to join an established commercial vehicle dealership in Bicester. Applicants must have excellent customer service and administration skills, be confident using Microsoft Office and have the right to work in the UK. Previous automotive experience is advantageous but not essential. Location: Bicester, Oxfordshire Salary: £29,410.94 per annum Hours: 44.5 paid hours per week | Monday to Friday rotating shifts of 7:00am–4:00pm, 8:00am–5:00pm or 9:00am–6:00pm, plus 1 in 3 Saturday mornings, 8:00am–12:00pm Job Type: Permanent, Full Time Why Apply? £29,410.94 annual salary 30 days holiday including bank holidays Additional holiday with length of service Option to purchase up to 3 additional holiday days Training and progression into an Accredited Service Advisor role Free annual Class 4 MOT Company pension and Personal Accident Scheme Employee referral bonus scheme Cycle to Work and EV Salary Sacrifice schemes Paid paternity leave Free on-site parking Company uniform provided Service Administrator Role Welcome customers and manage service reception enquiries Answer telephone calls and support Service and Parts Advisors Prepare workshop job cards and arrange customer pre-calls and follow-up calls Update customers on vehicle servicing and repair progress Process retail invoices and maintain accurate service records Monitor work in progress (WIP) and support workshop scheduling Maintain a professional reception and customer waiting area Service Administrator Requirements Previous customer service or administration experience Strong communication skills and a professional telephone manner Confident using Microsoft Office, including Excel, Word and Outlook Good organisational skills and attention to detail Ability to manage multiple tasks within a busy environment Experience using Kerridge or automotive dealer management systems is advantageous Previous automotive dealership or service reception experience is desirable Must be based in the UK with the right to work How to Apply If you're interested in this Service Administrator vacancy in Bicester, please apply with your CV and one of our consultants will contact you upon receipt. All applications will be treated in the strictest confidence. Consultant: Jason Evans - Octane Recruitment JEOJ Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Service Administrator role isn't quite right, we also recruit for similar positions including Automotive Service Administrator, Service Receptionist, Service Advisor, Aftersales Advisor, Service Coordinator, Workshop Administrator, Warranty Administrator and Customer Service Advisor roles across the UK