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Service Advisor Orpington
We are recruiting for a Service Advisor, Aftersales Advisor, Automotive Service Advisor or Customer Service Advisor to join a busy dealership in Orpington. Previous Service Advisor experience is desirable but not essential, with strong customer-facing candidates also considered. Applicants must have excellent communication and relationship-building skills, hold a Full UK Driving Licence and have the right to work in the UK.
Job Details:
Location: Orpington
Salary: £35,000 basic + bonus,OTE£40,000
Sign-On Bonus: £1,000 in month one + £1,000 after 12 months
Hours: Monday - Friday, 8 - 6, 1 in 5 Saturdays8 - 12.30
Reference: 31431
Service Advisor Company Benefits
- £2,000 total sign-on and retention bonus potential
- 25 days' holiday, rising with service, plus bank holidays
- Ongoing training and development
- Career progression opportunities
- Company pension scheme
- Enhanced maternity and paternity benefits
- Share Incentive Scheme
- Colleague vehicle purchase scheme
- Preferential servicing rates
- Cashback and retailer discounts
Service Advisor Role
- Act as the main point of contact between customers and the workshop
- Manage customers throughout the vehicle service and repair process
- Set clear expectations and provide regular progress updates
- Explain required work, costs and additional services clearly
- Identify and recommend relevant additional products and services
- Follow up with customers after completed work to ensure satisfaction
- Work towards customer service, sales and performance targets
Service Advisor Requirements
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- Previous Service Advisor or Aftersales experience is desirable but not essential
- Strong customer service or customer-facing experience
- Excellent communication and relationship-building skills
- Confident working in a busy, target-driven environment
- Strong organisation and ability to manage multiple customers
- Comfortable identifying and discussing additional products and services
- Full UK Driving Licence essential
- Right to work in the UK
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Service Advisor in Bexley employer: Octane Recruitment
Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.
