At a Glance
- Tasks: Book vehicles for services, provide excellent customer experiences, and manage workshop appointments.
- Company: Join a prestigious main dealership in Shrewsbury with a focus on employee development.
- Benefits: Basic salary of £29,000 with uncapped OTE up to £35,000+, plus continuous training.
- Other info: Work in a dynamic environment with a focus on both customer satisfaction and personal growth.
- Why this job: Great opportunity for career progression and skill development in a supportive team.
- Qualifications: Experience as a Service Advisor and strong customer service skills required.
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Basic Salary: £29,000 | OTE £35,000+ – Uncapped
Full-Time, Permanent Position
Premium Main Dealership
Monday to Friday 8-6, 1 in 3 Saturday mornings, 1 early finish per week
We are currently recruiting for an experienced Service Advisor to join a busy and successful premium main dealership in Shrewsbury. This is a fantastic opportunity for an experienced automotive Service Advisor looking to join a well-established dealership offering an uncapped bonus structure, excellent manufacturer training and genuine career progression.
Benefits
- £29,000 basic salary
- OTE up to £35,000+ – uncapped
- Full-time, permanent position
- Continuous manufacturer and in-house training
- Excellent career development and progression opportunities
- Work within a premium main dealership
- Established and supportive Aftersales team
- Opportunity to develop your technical and commercial knowledge
Why Work for Us?
This is an excellent opportunity to join a prestigious main dealership with a strong focus on both customer service and employee development. You'll be working alongside an experienced Aftersales team with ongoing training to develop your skills and earning potential. With an uncapped bonus structure and opportunities for progression, this is a strong long-term opportunity for an ambitious Service Advisor.
Service Advisor Role
As a Service Advisor, your responsibilities will include:
- Booking vehicles in for MOTs, servicing, maintenance and repairs
- Meeting and greeting customers and providing an excellent customer experience
- Keeping customers regularly updated while their vehicle is in the workshop
- Advising customers on warranty coverage
- Identifying and upselling additional work, parts and accessories
- Liaising with technicians and the wider Aftersales department
- Organising workshop appointments around workload and availability
- Managing a high volume of customers, telephone calls and online enquiries
- Advising customers on expected repair and turnaround times
- Maintaining accurate customer and vehicle records
- Updating dealership systems with bookings and customer information
- Explaining technical information clearly and professionally to customers
Service Advisor Requirements
- Previous experience as a Service Advisor within the automotive industry
- Strong customer service and communication skills
- Confident working within a busy dealership environment
Service Advisor in Battlefield employer: Octane Recruitment
Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.
