At a Glance
- Tasks: Welcome customers, schedule vehicle services, and support after-sales functions.
- Company: Leading automotive recruitment agency with a focus on customer experience.
- Benefits: Competitive salary up to Β£29,000, bonuses, and career progression opportunities.
- Why this job: Join a dynamic team and enhance customer experiences while earning great rewards.
- Qualifications: Minimum 2 years experience in a main dealership and a full UK driving licence.
- Other info: Exciting opportunities for growth in a thriving automotive environment.
The predicted salary is between 17400 - 34800 Β£ per year.
A leading automotive recruitment agency is looking for an experienced Automotive Service Advisor in Oldham. The role involves greeting customers, booking their vehicles for service, and assisting with after-sales functions.
Candidates must have at least 2 years of experience in a main dealership and a full UK driving license. This position offers a competitive salary up to Β£29,000 plus bonuses, along with career progression opportunities and various employee benefits.
Automotive Service Advisor - Boost Customer Experience & Bonuses employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Automotive Service Advisor - Boost Customer Experience & Bonuses
β¨Tip Number 1
Make sure you know the ins and outs of the automotive industry. Brush up on your knowledge about customer service best practices and the latest trends in vehicle maintenance. This will help us stand out during interviews!
β¨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll be the face of the dealership. Role-play with a friend or family member to get comfortable with greeting customers and discussing their needs.
β¨Tip Number 3
Network like a pro! Connect with other professionals in the automotive field through LinkedIn or local events. You never know who might have a lead on a job or can give you insider tips on landing that perfect position.
β¨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for jobs like the Automotive Service Advisor role. Plus, weβre here to support you every step of the way!
We think you need these skills to ace Automotive Service Advisor - Boost Customer Experience & Bonuses
Some tips for your application π«‘
Show Off Your Experience: Make sure to highlight your 2+ years of experience in a main dealership. We want to see how your background makes you the perfect fit for boosting customer experience!
Tailor Your Application: Donβt just send a generic application! We love it when candidates personalise their cover letters and CVs to reflect the specific role of Automotive Service Advisor. It shows us youβre genuinely interested.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and qualifications at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Octane Recruitment
β¨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially regarding service processes and customer care. Being able to discuss specific experiences from your time in a main dealership will show that youβre the right fit for the role.
β¨Showcase Your Customer Service Skills
Prepare examples of how you've enhanced customer experiences in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to boost customer satisfaction.
β¨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling an unhappy customer or managing multiple bookings. Practising these scenarios can help you respond confidently and show your problem-solving skills.
β¨Dress the Part
While the automotive industry can be casual, itβs important to present yourself professionally for the interview. A smart appearance shows respect for the opportunity and sets a positive tone for the conversation.