At a Glance
- Tasks: Process warranty claims and ensure compliance with manufacturer standards.
- Company: Join a well-established dealership with a supportive environment.
- Benefits: Up to £33,000 salary, bonuses, and career development opportunities.
- Other info: Dynamic role with opportunities to work with premium automotive brands.
- Why this job: Be a key player in a fast-paced automotive environment and make an impact.
- Qualifications: Experience as a Warranty Administrator and strong organisational skills.
Location: Chippenham
Salary: up to £33,000 basic salary + bonus
Hours: Monday - Friday, 8.30am - 4.30pm, no weekends
We are currently recruiting for an experienced Warranty Administrator for our client's busy main dealership in the Chippenham area. This is an excellent opportunity to join a well-established dealer group representing a terrific brand, offering a supportive working environment and genuine career development opportunities.
Warranty Administrator role:
As Warranty Administrator, you will be responsible for the accurate submission and processing of manufacturer warranty claims while ensuring all claims comply with manufacturer standards and dealership procedures. Your responsibilities will include:
- Submitting warranty claims promptly
- Reviewing repair documentation for accuracy
- Liaising with technicians, service advisors and the manufacturer
- Monitoring outstanding claims
- Resolving rejected submissions
- Maintaining accurate warranty records
- Supporting the aftersales team by ensuring warranty compliance
- Assisting with audits
- Helping maximise warranty revenue while minimising financial risk to the business
This is a key administrative position within the aftersales department, requiring excellent organisational skills, attention to detail and the ability to manage multiple priorities in a fast-paced dealership environment.
Warranty Administrator requirements:
- Previous experience as a Warranty Administrator within a franchised main dealership is essential.
- Strong understanding of manufacturer warranty processes and compliance requirements.
- Excellent administration, organisational and time management skills.
- Ability to work accurately under pressure while meeting manufacturer deadlines.
- Experience using dealer management systems such as Kerridge, Keyloop DRIVE, Pinnacle or similar.
- Strong communication skills with the ability to build effective working relationships across the aftersales department.
- Previous experience working with premium or volume automotive brands would be advantageous.
Warranty Administrator in Alderton employer: Octane Recruitment
Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.
