Service Manager in Alderton, Suffolk

Service Manager in Alderton, Suffolk

Suffolk +1 Full-Time No working from home possible
Octane Recruitment

At a Glance

  • Tasks: Manage a busy workshop, lead technicians, and ensure top-notch customer service.
  • Company: Well-established main dealer site with a fantastic brand reputation.
  • Benefits: Competitive salary up to Β£65,000, plus bonuses and a company car.
  • Other info: Opportunity for career growth in a fast-paced, professional setting.
  • Why this job: Join a dynamic team and make a real impact in a respected automotive environment.
  • Qualifications: Proven Aftersales Management experience and strong leadership skills required.

Location: Chippenham

Salary: Β£50,000 plus bonus, OTE up to Β£65,000 + Car

Hours: Monday - Friday, 1 in 3 Saturdays, 8am - 12.30pm

Ref: 31083

We are currently recruiting for a Service Manager for our clients main dealer site in the Chippenham area. This is a superb opportunity for a Service Manager to work for a busy and well-established main dealer site, working for a fantastic brand.

Service Manager role:

  • You will be looking after a busy and professional department where your remit will be to manage all aspects of the department: from day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring.
  • You will also be working closely with the senior management to ensure that key objectives and strategies are met, we are looking for someone who is constantly looking to improve the department and to exceed targets.
  • You will be an individual who prides themselves on customer service, works well with the staff to get the best out of the department, and someone who will make the department their own. This is a busy department with a strong reputation within the area.

Service Manager requirements:

  • We are looking for someone from a large site, prestige brand, and background. It is all about the size of the operation you have run as well as a track record of doing it successfully.
  • A proven and solid Aftersales Management background is essential as we need the individual to be of the highest calibre.
  • Main Dealership experience is essential. At least 3 years.
  • Relevant systems experience such as Kerridge, Pinnacle, and 1 Link would also be advantageous.

Locations

SuffolkAlderton

Service Manager in Alderton, Suffolk employer: Octane Recruitment

Octane Recruitment is an excellent employer, offering a supportive work culture that values teamwork and professional growth. Located in Birdholme, employees benefit from a comprehensive package including a pension scheme, life assurance, and generous holiday allowance, making it an ideal place for those seeking a rewarding career in the automotive sector.

Octane Recruitment

Contact Details:

Octane Recruitment Recruitment Team

We think you need these skills to ace Service Manager in Alderton, Suffolk

Aftersales Management
Customer Service
Team Management
Productivity Management
KPI Monitoring
Budget Management
Upselling Skills