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- Tasks: Lead a dynamic aftersales team, ensuring top-notch service and customer satisfaction.
- Company: Join Jemca Car Group, a leading Toyota and Lexus dealer with a strong customer-first culture.
- Benefits: Enjoy a competitive salary, car perks, health support, and generous annual leave.
- Why this job: Make a real impact in a high-visibility role while advancing your career in a progressive environment.
- Qualifications: Proven experience in aftersales management, strong leadership skills, and a full UK driving licence required.
- Other info: Opportunity for ongoing training and career progression within a large dealer group.
The predicted salary is between 52000 - 78000 £ per year.
Aftersales Manager
Location:Bromley
Salary: up to £50,000 plus bonus, OTE up to £75,000 + Car
Hours: Monday – Friday, 8am – 6pm
Ref:29730
We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in the Bromley area. This is a superb opportunity for an Aftersales Manager to work for a busy and well-established main dealer site, working for a fantastic brand.
Afte…
Aftersales Manager employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the automotive aftersales sector. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to operational excellence.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who have experience in aftersales management. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven profitability and improved customer satisfaction in previous roles. Use metrics and KPIs to illustrate your achievements, as this will resonate well with the hiring team.
✨Tip Number 4
Research Jemca Car Group and Toyota's values and mission. Tailor your conversation to reflect how your leadership style and operational strategies align with their goals, showcasing your potential fit within their culture.
We think you need these skills to ace Aftersales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Aftersales Manager in a main dealer environment. Focus on your leadership skills, team management, and any specific achievements related to service, parts, and customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with the responsibilities listed in the job description, such as driving profitability and ensuring compliance.
Highlight Relevant Experience: In your application, emphasise your understanding of aftersales operations, including health and safety management. Provide examples of how you've successfully managed teams and improved processes in previous roles.
Showcase Leadership Skills: Demonstrate your leadership capabilities by discussing any training or development programmes you've completed. Highlight your ability to coach and develop teams, as this is crucial for the role at Toyota Edgware.
How to prepare for a job interview at Octane Recruitment
✨Showcase Your Leadership Skills
As an Aftersales Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to drive results through effective team management.
✨Understand the Aftersales Operations
Make sure you have a solid understanding of all aspects of aftersales operations, including service, parts, bodyshop, warranty, and workshop processes. Be ready to discuss how you would improve efficiency and customer satisfaction in these areas.
✨Prepare for KPI Discussions
Since the role involves setting and monitoring KPIs, come prepared with examples of KPIs you've worked with in previous roles. Discuss how you achieved them and the impact they had on the business. This will show your analytical skills and focus on results.
✨Demonstrate Your Customer-First Approach
Customer satisfaction is key in this role. Be ready to share examples of how you've prioritised customer needs in your previous positions. Discuss any initiatives you've implemented that improved customer service and how you measure success in this area.
