We are recruiting for an experienced Service Advisor, Senior Service Advisor, Aftersales Advisor or Service Team Manager to join an established main dealership in Woolwich. Applicants must have previous automotive Service Advisor or Service Team Manager experience, excellent customer service and organisational skills, a Full UK Driving Licence and the right to work in the UK. No specific formal qualification is required.
Location: Woolwich, South East London
OTE: £50,000+ per annum
Company Car: Included
Hours: Monday-Friday, 8:00am-6:00pm, plus 1 in 3 Saturdays, 8:00am-12:30pm, paid as additional overtime
Ref: 31837
Service Advisor Company Benefits
- Company car
- Saturday hours paid as additional overtime
- 31 days' annual leave including bank holidays
- Enhanced holiday entitlement with service
- Employee car ownership schemes for employees and family
- Company pension and life assurance
- 24/7 Employee Assistance Programme and wellbeing support
- Employee referral bonus and long-service awards
- Ongoing training and personal development
- Welcome customers and manage vehicle service and repair bookings
- Act as the main customer contact from vehicle check-in to handover
- Liaise with workshop technicians to coordinate repair progress
- Keep customers updated on additional work, costs and completion times
- Explain aftersales products, maintenance recommendations and services
- Handle customer enquiries and resolve concerns professionally
- Maintain accurate service records, job documentation and customer information
- Strong understanding of dealership servicing and repair processes
- Excellent communication and customer relationship skills
- Confidence handling customer queries and challenging situations
- Strong administration, diary management and organisational skills
- Full UK Driving Licence – essential
- Right to work in the UK
Experience as a Senior Service Advisor or Aftersales Advisor within a busy main dealership would also be advantageous.
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Service Advisor in Woolwich employer: Octane Recruitment Ltd
Join a thriving fast-fit automotive business in Buxton, where your career can flourish in a supportive and dynamic workshop environment. With a strong emphasis on employee development, our client offers extensive training programmes, generous benefits including 32 days of holiday, and a bonus scheme, ensuring that you are well-equipped to excel in your role as Assistant Workshop Manager. Experience a culture of teamwork and continuous improvement, where your contributions are valued and recognised, making it an excellent place for meaningful and rewarding employment.
