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For Companies At a Glance
- Tasks: Assist customers with vehicle servicing and repairs, ensuring top-notch service.
- Company: Join a leading main dealer group representing fantastic car brands.
- Benefits: Earn up to £32,000 plus bonuses, with access to training and discounts.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Experience as a Service Advisor and a full UK driving licence required.
- Other info: Enjoy a Monday to Friday schedule with no weekends!
The predicted salary is between 32000 - 44000 £ per year.
We have a new job vacancy available for a Service Advisor in St Albans. This is a great opportunity in a leading main dealer group representing some fantastic brands. This role offers a long-term career with progression opportunities.
Responsibilities:
- Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
- Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
- Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
- Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
- Upsell additional products and services to both new and returning customers, contributing to departmental growth.
Qualifications:
- Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
- Professional appearance and excellent interpersonal skills.
- Full UK driving licence.
- Willingness to work weekends.
Benefits:
- Access to training programs
- Company pension scheme
- Employee discount
Any applications will be 100% confidential.
Service Advisor in St Albans employer: Octane Recruitment Ltd
Contact Detail:
Octane Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in St Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at dealerships. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for that interview! Research the dealership and its brands, and think about how your experience as a Service Advisor aligns with their values. We want you to shine when you walk through that door!
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've managed customer expectations and resolved issues. This is key for a role where communication is everything.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Advisor in St Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your previous experience in car dealerships or garages, and don’t forget to showcase your interpersonal skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Showcase Your Customer Service Skills: As a Service Advisor, customer service is key. In your application, give examples of how you've managed customer expectations and provided excellent service in the past. We want to know how you handle different situations!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Octane Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Advisor. Familiarise yourself with the key tasks like greeting customers, booking vehicles, and upselling services. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Interpersonal Skills
As a Service Advisor, you'll be the face of the dealership. Practice how you can convey professionalism and warmth during the interview. Think of examples from your past experiences where you've successfully managed customer expectations or resolved conflicts, as this will highlight your suitability for the role.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle an unhappy customer or how you would upsell a product. Prepare specific examples that showcase your problem-solving skills and ability to communicate effectively, as these are crucial for success in this role.
✨Dress the Part
First impressions matter! Make sure you dress professionally for your interview. A smart appearance not only reflects your seriousness about the job but also aligns with the professional image expected in a car dealership environment. It shows that you respect the opportunity and the people you’ll be working with.
